Is TP a good company to work for as a Technical Agent?

Technical Agent professionals working at TP have rated their employer with 4.6 out of 5 stars in 2,128 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Agent interview questions at TP .

Does TP pay Technical Agent employees well?

Technical Agent professionals rate their compensation and benefits at TP with 4.5 out of 5 stars based on 2,128 anonymously submitted employee reviews. This is 4.5% better than the company average rating for salary and benefits. Find out more about Technical Agent salaries at TP.

How happy are Technical Agent professionals working at TP?

94% of Technical Agent employees at TP would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. Technical Agent professionals have also rated TP with a 4.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13927) , Customer Service Representative (CSR) (5155) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1486) , Expert em Interação (1412) , Content Moderator (1270) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (732) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1823 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1810 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1456 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1260 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3804 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2492 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1543 reviews)); "Bad managment and supervisor." ((in 500 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 356 reviews))

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TP

TP Technical Agent reviews

4.6

94% would recommend to a friend

(2,128 total reviews)

Jorge Amar

91% approve of CEO

88% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Culture & values

4.5

Compensation and benefits

4.5

Career opportunities

4.4

Work/Life balance

4.4

Senior management

Technical Agent employees have rated TP with 4.6 out of 5 stars, based on 2,128 company reviews on Glassdoor. This indicates that most Technical Agent professionals have an excellent working experience there. TP is rated 24% above average by Technical Agent professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

2K reviews

5.0

Jul 20, 2026

Respetuosos con los empleados, pero a veces problemáticos

Agent

Recommend

CEO approval

Business Outlook

Pros

Pagan puntualmente y son muy respetuosos con todos

Cons

A veces hacen cambios sin consultar a los agentes

TP Response

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Jul 2, 2026

Convenient access but building has safety concerns

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Easy access, with access to any entertainment

Cons

Building is kinda scary, coz of cracks from the earthquake

TP Response

Hi there. We appreciate you dropping by to provide your feedback.

3.0

Jul 1, 2026

Flexible work environment, but lacks career advancement

Technical account manager

Recommend

CEO approval

Business Outlook

Pros

Flexible work hours that align with your schedule.

Cons

No career path, no upward mobility

TP Response

We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.

Viewing 1 - 3 of 2,128 Reviews

Jobs at TP

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TP Technical Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Respetuosos con los empleados, pero a veces problemáticos

Convenient access but building has safety concerns

Flexible work environment, but lacks career advancement

Jobs at TP

TP reviews FAQs

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