Is TTEC a good company to work for as a Chat Associate III?

Chat Associate III professionals working at TTEC have rated their employer with 2.8 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Chat Associate III Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Chat Associate III interview questions at TTEC .

Does TTEC pay Chat Associate III employees well?

Chat Associate III professionals rate their compensation and benefits at TTEC with 2.5 out of 5 stars based on 17 anonymously submitted employee reviews. This is 21.4% worse than the company average rating for salary and benefits. Find out more about Chat Associate III salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2408) , Customer Service Representative (CSR) (818) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (122) , Customer Service (114) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (87) , Customer Service Representative (CSR) II (84) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"The pay is good and the stress level is low and I like my hours." ((in 649 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 432 reviews)); "Culture is good and salalry also" ((in 222 reviews)); "Work environment is good and friendly" ((in 175 reviews)); "My team was great and helped teach me many valuable lessons early in my career." ((in 161 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 525 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 499 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 436 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "•Sometimes poor communication amongst colleagues." ((in 94 reviews))

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TTEC

TTEC Chat Associate III reviews

2.8

28% would recommend to a friend

(17 total reviews)

Kenneth D. Tuchman

8% approve of CEO

4% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Career opportunities

3.5

Culture & values

3.3

Work/Life balance

2.9

Senior management

2.5

Compensation and benefits

Chat Associate III employees have rated TTEC with 2.8 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Chat Associate III professionals have an average working experience there. TTEC is rated 27% below average by Chat Associate III professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17 reviews

1.0

Oct 30, 2024

Average

Chat associate iii

Recommend

CEO approval

Business Outlook

Pros

Nothing. They only care about your work.

Cons

Long hours, night shifts starting from 1-2 Am

5.0

Apr 8, 2023

Good

Chat associate iii

Recommend

CEO approval

Business Outlook

Pros

Time management and open door policy

Cons

Some internal supervisor are not managing the process properly

TTEC Response

Thank you for taking the time to leave us a review. We understand your point of view and want to assure you that we are constantly looking for solutions for our employees to have the best working experience at TTEC. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com

3.0

Mar 10, 2023

Good for freshers only

Chat associate iii

Recommend

CEO approval

Business Outlook

Pros

Not much skills required, WFH, night shift allowance

Cons

Very monotonous, salary is not that great, less allowance, it's going downt every passing month, not very fair when it comes to promotions

TTEC Response

Let us take this opportunity to know more about your TTEC experience. Please visit www.ttecwehearyou.com to discuss this in detail.

Viewing 7 - 9 of 17 Reviews

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