Is TTEC a good company to work for as a Chat Associate III?

Chat Associate III professionals working at TTEC have rated their employer with 2.8 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Chat Associate III Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Chat Associate III interview questions at TTEC .

Does TTEC pay Chat Associate III employees well?

Chat Associate III professionals rate their compensation and benefits at TTEC with 2.5 out of 5 stars based on 17 anonymously submitted employee reviews. This is 21.4% worse than the company average rating for salary and benefits. Find out more about Chat Associate III salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2408) , Customer Service Representative (CSR) (818) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (122) , Customer Service (114) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (87) , Customer Service Representative (CSR) II (84) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"The pay is good and the stress level is low and I like my hours." ((in 649 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 432 reviews)); "Culture is good and salalry also" ((in 222 reviews)); "Work environment is good and friendly" ((in 175 reviews)); "My team was great and helped teach me many valuable lessons early in my career." ((in 161 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 525 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 499 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 436 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "•Sometimes poor communication amongst colleagues." ((in 94 reviews))

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TTEC

TTEC Chat Associate III reviews

2.8

28% would recommend to a friend

(17 total reviews)

Kenneth D. Tuchman

8% approve of CEO

4% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Career opportunities

3.5

Culture & values

3.3

Work/Life balance

2.9

Senior management

2.5

Compensation and benefits

Chat Associate III employees have rated TTEC with 2.8 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Chat Associate III professionals have an average working experience there. TTEC is rated 27% below average by Chat Associate III professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

17 reviews

5.0

May 21, 2021

Amazing people

Chat associate iii

Recommend

CEO approval

Business Outlook

Pros

Rich in culture amazing training experience lovely people.

Cons

Haven't discovered yet Will share once I find some

TTEC Response

We are thrilled to get a recommendation from you! Thank you for taking the time to share your amazing experience with us.

3.0

May 16, 2021

NA

Chat associate iii

Recommend

CEO approval

Business Outlook

Pros

Good environment, nice culture to work here.

Cons

Need more employee centric and improvement in company decisions

TTEC Response

Thank you for taking the time to give us your feedback. Your insights can make a difference; we invite you to use the following link to provide more detail or to follow-up: www.formeremployee.ttec.com

3.0

Apr 7, 2021

Good Overall Experience

Chat associate iii

Recommend

CEO approval

Business Outlook

Pros

Salary on time. Enough time for Training

Cons

Too much pressure of CSAT and they put you in PIP if target not met and nobody cares for you once you are in PIP. In short you are forced to resign.

Viewing 13 - 15 of 17 Reviews

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TTEC Chat Associate III reviews

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Amazing people

NA

Good Overall Experience

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