TTEC Chat Associate III reviews

2.8

28% would recommend to a friend

(17 total reviews)
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Kenneth D. Tuchman

8% approve of CEO

4% positive business outlook

Chat Associate III employees have rated TTEC with 2.8 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Chat Associate III professionals have an average working experience there. TTEC is rated 27% below average by Chat Associate III professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

17 reviews
3.0
Jan 22, 2021

Company is just fine

Recommend
CEO approval
Business Outlook

Pros

The company is good in terms of watching the back of their employee and cares for them. They don't offer FREE food but a subsidized meal which is better than a free food. A good infrastructure with all the necessary facilities as well as recreational set up. To cap in, it is employee friendly.

Cons

Having said all of the above, I would like highlight the most disastrous part in the company that is their so declared "premium process". If you hear that u r selected for this process(would not like to disclose the name of the client), do not run after it finding it as a popular brand. Because working for that process you will end up losing your ethics and invite an unavoidable pile of unnecessary and stupid pressure at work. The salary is very less as compared to the load of WORK as, it is never wise to compare the salary of a company with another. Their premium process has premium toady people in the leadership who are not brave enough to highlight the flaws in the process to their client and agree to every unrealistic targets assigned without even a little monetary motivation to their frontline WORKERS. In that premium process, you will get all the opportunity to change yourself into a person that you may have never dreamt of. But yes, if you succeed in that transformation you are in the race of their pathetic incentive program and probably promotion as well.

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TTEC Response
5y
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to train our managers so that they provide the best leadership possible. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
5.0
Dec 3, 2020
Recommend
CEO approval
Business Outlook

Pros

good environment great work structure

Cons

not much overall it was good

Viewing 16 - 17 of 17 Reviews

Glassdoor has 13,283 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.