TTEC Customer Service Associate reviews

3.4

78% would recommend to a friend

(51 total reviews)
avatar

Kenneth D. Tuchman

88% approve of CEO

88% positive business outlook

Customer Service Associate employees have rated TTEC with 3.4 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

51 reviews
3.0
Apr 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay is pretty good. Co-workers are nice.

Cons

Micromanaged. Strict attendance policy. Flexible schedules are not available.

Viewing 37 - 39 of 51 Reviews

Glassdoor has 13,282 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.