TTEC Customer Service Associate reviews

3.4

78% would recommend to a friend

(51 total reviews)
avatar

Kenneth D. Tuchman

88% approve of CEO

88% positive business outlook

Customer Service Associate employees have rated TTEC with 3.4 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

51 reviews
2.0
Jun 27, 2013

TeleHell

Recommend
CEO approval
Business Outlook

Pros

In depth training, one on one training with seasoned employees, teaches employees a lot about banking policies and procedures.

Cons

very rude customers call in at times, some team leaders are condescending, outdated equipment, employee evaluations dwell on the tiniest mistakes even though you help hundreds of people a day .

Viewing 49 - 51 of 51 Reviews

Glassdoor has 13,279 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.