Is TTEC a good company to work for as a Operations Supervisor?

Operations Supervisor professionals working at TTEC have rated their employer with 2.6 out of 5 stars in 33 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Operations Supervisor Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Operations Supervisor interview questions at TTEC .

Does TTEC pay Operations Supervisor employees well?

Operations Supervisor professionals rate their compensation and benefits at TTEC with 1.9 out of 5 stars based on 33 anonymously submitted employee reviews. This is 48% worse than the company average rating for salary and benefits. Find out more about Operations Supervisor salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2408) , Customer Service Representative (CSR) (818) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (122) , Customer Service (114) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (87) , Customer Service Representative (CSR) II (84) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"The pay is good and the stress level is low and I like my hours." ((in 649 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 432 reviews)); "Culture is good and salalry also" ((in 222 reviews)); "Work environment is good and friendly" ((in 175 reviews)); "My team was great and helped teach me many valuable lessons early in my career." ((in 161 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 525 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 499 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 436 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "•Sometimes poor communication amongst colleagues." ((in 94 reviews))

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TTEC

TTEC Operations Supervisor reviews

2.6

39% would recommend to a friend

(33 total reviews)

Kenneth D. Tuchman

23% approve of CEO

32% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.0

Work/Life balance

3.1

Culture & values

2.3

Senior management

2.3

Career opportunities

1.9

Compensation and benefits

Operations Supervisor employees have rated TTEC with 2.6 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Operations Supervisor professionals have an average working experience there. TTEC is rated 32% below average by Operations Supervisor professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

33 reviews

5.0

Oct 1, 2022

Great work environment

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Great working environment very diverse.

Cons

None. All good experiences, cant say any cons

TTEC Response

It is a pleasure to know that your experience with TTEC is remarkable. Thank you for taking the time to share this.

2.0

Sep 10, 2022

Ups and downs

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

It’s a great place to gain valuable business experience without a degree. The culture and people are great,

Cons

Higher level positions don’t get paid enough for the amount of stress they endure. Insurance is expensive and most average joes wouldn’t be able to afford the cost to add their family, but may not qualify for state assistance.

4.0

Aug 7, 2022

Healthy environment

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Healthy environment, good support system, good training ground for newbies.

Cons

Low salary for a lead post.

TTEC Response

Thank you for communicating with us. We do our best to offer our employees with the best compensation package.

Viewing 10 - 12 of 33 Reviews

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TTEC Operations Supervisor reviews

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