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TVH Parts Co.

Part of TVH Group

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TVH Parts Co. reviews

3.3

62% would recommend to a friend

(193 total reviews)
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Dominiek Valcke

64% approve of CEO

37% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

2.9

Compensation and benefits

2.8

Career opportunities

2.6

Senior management

TVH Parts Co. has an employee rating of 3.3 out of 5 stars, based on 193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TVH Parts Co. employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

193 reviews
1.0
Feb 12, 2018

Should have been a good place to work

Manager
Recommend
CEO approval
Business Outlook

Pros

Good parking lot and free coffee. Easy workload as some departments are overstaffed. Growing company. Lots of good people still work there although many good ones have left.

Cons

I had planned to retire from this company some day. Unfortunately had to leave due to an incompetent boss. The environment at TVH is very political. If you suck up you might get promoted. If you don't, you won't get promoted. Turnover seemed to be high, specially in management. I was told this is due to micromanaging by some of the executives and senior management. Basically you are told how to do your job. When you do as you are told and it doesn't turn out right, you are accused of not trying hard enough or doing it wrong. Even though the company has been very profitable, raises and profit sharing aren't much. Bonuses are based on the whim of the executives and some people that do the same job don't get the same bonus. Well below what I received at the company I went to after leaving TVH. Some of the older employees are told they are maxed out on salary and won't get raises. Too many executive decisions are personal decisions and not always what is best for the company. Always looking for someone to blame when any thing doesn't turn out as planned. Due to the high turnover, they do not get rid of underperforming employees, they just hire more. Several acquisitions, some of which they keep the employees they should let go because all the good ones left after the acquisition. Sends the message that they only want "bodies" to fill positions and the employees in general are not really valued by the company. Management seems to think that employees, suppliers and customers are "the enemy." The number one priority in the company is profit. Better employees, better quality parts, better suppliers and better prices to the customer are all looked as counter to profitability. They say they want "quality" but when the price goes up they just look for a cheaper place to purchase even knowing the quality is not as good. Again, it's all about profit. They gave us an employee survey to fill out and the results showed most employees did not feel the management was competent. Nothing changed. The solution was to not have anymore employee surveys.

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TVH Parts Co. Response
8y
Thank you for your feedback and review of TVH. We are sorry your experience with the company did not match our goal of being one of the best places to work. As a company, TVH is committed to fostering a challenging and rewarding work environment for our employees which encourages teamwork, growth and development, creativity and initiative. TVH is a family company and we believe in the value of a positive work/life balance. That is why we provide fair pay and competitive benefits package to help our employees achieve that balance. We offer an employee assistance program, flexible working hours, a volunteer day off and a wide variety of discounts and incentives. We also make it a priority to invest in our team members by offering various learning and training opportunities. We also believe in promoting from within whenever possible. We are proud to be the leader in the material handling and industrial equipment parts industries. Constant parts analysis and quality control ensures that 80% of our inventory of over 8.3 million parts is the exact same as the OEM. At TVH we value our employees and their opinions. Our CEO has stated that it is her personal mission is to make TVH a great place to work. To accomplish this we want to facilitate a culture of employee engagement. This is the reason we are currently asking our employees for their opinions in an engagement survey. From past employee surveys we have been able to implement several new programs and initiatives, including our new buddy and referral programs. We look forward to hearing from our employees and know that the results we get from our current survey will continue to make TVH an amazing workplace. Thank you again for your feedback and we wish you well in your future endeavors.
2.0
Oct 22, 2017

Graphic Designer

Graphic designer
Recommend
CEO approval
Business Outlook

Pros

Great benefits and stability

Cons

Poor management and ignorant people running the place

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TVH Parts Co. Response
8y
I want to thank you for taking the time to give us feedback. We value your input and would like to address some of your concerns. I am sorry that your experience at TVH did not match our expectation of being a great place to work. We spend significant time in the hiring process as we consider TVH a family and want to make sure we are a good fit for anyone who wants to work with us. Thank you for your comments: it helps make TVH a better place to work, and good luck in your future endeavors.
5.0
Mar 4, 2018

Compassion with the Capitalism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I am approaching my 1 year anniversary with TVH. From the first time I walked in the building for my first interview I could feel the family and employee centric vibe. TVH offers one of the most unique and thoughtful benefits and amenities packages one could imagine. From the fitness center and onsite health clinic to the soon to be built daycare and coffee/smoothie shop. Two things at TVH that stick out most to me in terms are rareness are; 1. How approachable and understanding the executive team is and 2. How much TVH promotes having a work/life balance.

Cons

IF you work any substantial amount of time for TVH, you will become accustom to a culture and benefits + amenities that you may not find anywhere else. If you ever choose/have to go work somewhere else, it may be a very tough adjustment. Leaving behind all the things that TVH has to offer.

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TVH Parts Co. Response
8y
Thank you for sharing your thoughts about working at TVH. We appreciate your review and are glad to hear our emphasis on a healthy work-life balance, focus on open communication and incentive programs are a benefit to you.
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ReviewsTVH Parts Co. reviews

Glassdoor has 288 TVH Parts Co. reviews submitted anonymously by TVH Parts Co. employees. Read employee reviews and ratings on Glassdoor to decide if TVH Parts Co. is right for you.