TaskRabbit reviews

3.2

44% would recommend to a friend

(184 total reviews)
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Ania Smith

39% approve of CEO

30% positive business outlook

TaskRabbit has an employee rating of 3.2 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TaskRabbit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

184 reviews
5.0
Oct 1, 2018

TaskRabbit is a company with which you can grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Regularly see our Exec team make hard decisions within the framework of our core values. - Our Exec team gives huge amount of transparency; have never had this personally at previous companies. - Strong, neighborly culture. You're coming to work with people who care deeply about doing right by the communities we serve. - Managers care. Let's be clear, managers are humans and no one is perfect, but there's a firm cultural belief in responding thoughtfully to critical feedback. That includes managers responding to feedback from direct reports. There are often skip-level meetings to check that this is going well. - Huge opportunity to be in the driver's seat of your own career. Stressing that you have to be willing to put in the work, seek feedback, and be the driver. That said, I've been here three+ years and have massively changed the scope of my role by looking for emerging business needs and working hard to be the best candidate to take on the new challenges. - Excellent health care package - Great compensation. Again, managers aren't mind readers and you do need to communicate your needs, but I've seen and experienced consistent, sustained hard work being rewarded very fairly. - Lots of cross functional mentorship. If you ask for advice or for someone in another department or someone above you to give feedback or teach you something, I've only ever encountered willingness to teach and share. - The learning series! We had Arianna Huffington come in and give a talk. My personal favorite was a talk by Angela Duckworth, author of Grit: The power of passion and perseverance.

Cons

- This IS a demanding place to work. If you're looking for something easy where you can coast, this might not be the best place for you. If you're looking for a challenge and are willing to put in the work (you have grit, if you will), then I strongly encourage you to apply for one of our open positions!

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TaskRabbit Response
7y
Thank you for the awesome feedback! I agree that this is definitely a place you can be "in the driver's seat", as you said. Thank you for leveling up as an individual and taking the initiative to learn and grow. I'm glad it's paying off for you...and for all of us. Best Wishes, Laura
2.0
Dec 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Some really smart people work at TaskRabbit. The company is currently in a good place and the public is starting to love the product more than they hate it --like they did when TR pivoted in July '14. It is a great place to learn a lot and work with a lot of different people cross-functionally.

Cons

The reviews mentioning lack of vision are unfortunately on point. Seems like TR is moving away from being a good company that truly helps connect people who need to get work done with people willing and *happy* to do it-- and is becoming an uber type of business :/ Career development is claimed to be important but it is seemingly not in the interest of anyone in management positions. No one who shines seems to progress and people who don't shine seem to be model employees.

2.0
Dec 2, 2025

Nice people, chaotic leadership, unclear direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Most coworkers are friendly, empathetic, and want to do the right thing. - Good work life balance because the pace is slow. - Some teams genuinely care about helping Taskers and clients.

Cons

- Engineering velocity is low because the system is old, brittle, and understaffed, yet expectations are set as if everything is modern and scalable. - Reorgs every quarter and shifting mandates create a sense of instability, and employees rarely get clear communication about what is happening or why. - High performers leave because they get tired of fighting for basic alignment instead of building valuable work. - The gap between what leadership says publicly and what actually happens internally is wide, which erodes trust fast. - Psychological safety varies wildly by team, which leaves people censoring themselves rather than speaking truth to power.

Viewing 31 - 33 of 184 Reviews

Glassdoor has 212 TaskRabbit reviews submitted anonymously by TaskRabbit employees. Read employee reviews and ratings on Glassdoor to decide if TaskRabbit is right for you.