TaskRabbit reviews

3.2

44% would recommend to a friend

(184 total reviews)
avatar

Ania Smith

39% approve of CEO

30% positive business outlook

TaskRabbit has an employee rating of 3.2 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TaskRabbit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

184 reviews
2.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- Generous PTO - Hybrid 2 days a week for new employees; Some grandfathered into remote - IKEA discount - Taskrabbit/Productivity/Wellbeing stipend - Tasker community is genuinely inspiring - The culture within teams is usual positive and supportive

Cons

- Lack of prioritization; Frequent thrash and "flavor of the week" projects. Double speak around "ruthless prioritization" while simultaneously not being allowed to say no to anything. Priorities shift frequently without clear justification - Double speak about customer-first focus. There's zero actual customer-driven development while we simultaneously state frequently that we "obsess over our clients and taskers." The overwhelming majority of product features are not based in solving customer problems. We're almost exclusively focused on short term gains: increasing margin and/or taking control away from Taskers. - Unclear strategy and vision. Nobody knows why we're doing what we're doing. How do we plan on winning in the marketplace? Where do we want to play? - Blatant politics and favoritism. You are rewarded for knowing the right people, not the impact you actually drive. - Irrational layoffs. Many of the recent layoffs made sense, but many didn't. We are told to deliver the same amount as before with fewer resources. - Frequent Reorgs. There's a reorg almost every year, resulting in additional thrash, lack of consistency, and constant loss of tribal knowledge. - Little accountability or truth-telling. Nobody ever actually says what's really happening in public forums. Everyone is so completely all-consumed by the dystopian corporate rat-race that there's a fake, toxic positivity everywhere. In reality, people are scared, frustrated, directionless, and burnt out. - Compensation is low for SF and NYC

1.0
Oct 1, 2024

Company full of smart people getting little to nothing done

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance Good benefits Smart coworkers

Cons

Low compensation vs peers No autonomy - lots of people get involved Little progress as a company - lots of talk and spinning

4.0
Aug 4, 2023
Recommend
CEO approval
Business Outlook

Pros

- Very welcoming and diverse work environment - Does right by their workers as far as PTO, benefits and remote work - Manager provided a lot of autonomy and was easy to access - Will help you get certificates and education to further career goals if desired - Made great friends here before we went fully remote

Cons

- 5 years of loyalty still got me laid off - Sometimes too much autonomy and unclear guidance; often felt like I needed more structure and clear instructions - Salaries tend to be below local market rates (and they use their benefits package as the excuse for why, which does not even include IKEA stock for most roles) - Company frequently shifts directions without much reasoning (random re-brandings, huge new feature campaigns when old issues still aren't resolved) - Too focused on hyper growth and expansion while letting long term deficiencies in the core product linger

Viewing 34 - 36 of 184 Reviews

Glassdoor has 212 TaskRabbit reviews submitted anonymously by TaskRabbit employees. Read employee reviews and ratings on Glassdoor to decide if TaskRabbit is right for you.