TaskRabbit reviews

3.2

44% would recommend to a friend

(38 total reviews)
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Ania Smith

39% approve of CEO

30% positive business outlook

Reviews by job title

38 reviews

Reviews about "Career Development"

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5.0
Jun 2, 2018

Great culture but hard to grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- the culture is amazing: people are very friendly, humble and approachable - great if you want to have real impact on people's lives - lots of opportunities to build your "brand" within the company if you're that kind of person - pretty diverse, and gender balanced - work-life balance is great

Cons

- It's growing fast but there isn't much internal growth, they mostly hire externally - hard to find real mentorship

5.0
Mar 30, 2017
Recommend
CEO approval
Business Outlook

Pros

I was an engineer with TaskRabbit for 4 years. The team TaskRabbit (TR) has assembled is one of the kindest & smartest groups of people I've ever worked with. I'm a shy person, but I ended my time there with quite a few friends and close to a big group of people I respect and trust. TaskRabbit is trying a very hard thing. Compared to all the competitors in the space, they treated the Taskers (workers/contractors) with the most respect & support of any company the sector. The Product is centered around the notion of giving them a choice (when to work / where to work / how much to charge, etc), rather than shoe-horning them into negative relationship **cough** Uber **cough**. There are legal limits to what TaskRabbit can to do support the Taskers, but they’ve always tried to raise the bar. TaskRabbit has even started trying to work with government to change the laws to enable them to offer Tasker things like health care, etc. For a startup, the benefits are on-point (salary, health care, 401-k (no match), etc). You get a trendy SOMA office, new computers to use, free lunch, etc. If you care about diversity, and you should, TR is a great place to work. They’s got one of the better ratios in San Francisco (gender, race, age, etc). TR walks the line of having a good work-life balance with a passion for the product. Folks rarely work on nights/weekend, but if there’s a project deadline looming, folks will happily chip in. As an engineer, I think our ~15 person product team was managed well, and we all had input into the direction of what we were building. We got to influence the product roadmap, have hack-days which really did birth new products/partnerships, etc. We had a fair balance of time to work on ‘tech debt’ with new features. We had the ability to upgrade our tools, and ensure that we used the “best tool available”, within reason. We always used new versions of Rails, were one of the first react-native apps, etc. Heck, we even won an Apple design award for our iOS app.

Cons

TaskRabbit a startup, and startups are hard. By definition, startups are risky endeavors doing an uncertain thing... with the possibility of big rewards down the road. Many of the other reviews on this site seem to forget this. Obviously, TR won't pay as much as Google or Apple will, and yes TaskRabbit had some road-bumps along the way (I was there for the "marketplace pivot" and a round of layoffs), but that is how experimenting works! This adventure is why you join a startup trying to do something hard. And yes, changing America’s relationship to domestic labor and creating equitable jobs for a lower-skilled temporary workforce is *hard*. I've worked for quite a few startups, and TaskRabbit handles the above with a clarity and openness that’s rare in Silicon Valley. That said… don’t expect smooth sailing at any startup, and that includes TaskRabbit. As far as the Engineering/Product team is concerned, it is a small group with big dreams. There will *always* be ideas that won’t make the cut, and won’t be worked on. Most of the time TR made the right choice on what to prioritize, but sometimes they didn’t. TaskRabbit is a small company with only ~50 full-time employees. With that in mind, career advancement can be difficult. If you want to end up as a Director/Manager, and there’s no one to manage… you might be out of luck.

2.0
Dec 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Some really smart people work at TaskRabbit. The company is currently in a good place and the public is starting to love the product more than they hate it --like they did when TR pivoted in July '14. It is a great place to learn a lot and work with a lot of different people cross-functionally.

Cons

The reviews mentioning lack of vision are unfortunately on point. Seems like TR is moving away from being a good company that truly helps connect people who need to get work done with people willing and *happy* to do it-- and is becoming an uber type of business :/ Career development is claimed to be important but it is seemingly not in the interest of anyone in management positions. No one who shines seems to progress and people who don't shine seem to be model employees.

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