TaskRabbit reviews

3.2

44% would recommend to a friend

(72 total reviews)
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Ania Smith

39% approve of CEO

30% positive business outlook

Reviews by job title

72 reviews

Reviews about "Culture"

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2.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- Generous PTO - Hybrid 2 days a week for new employees; Some grandfathered into remote - IKEA discount - Taskrabbit/Productivity/Wellbeing stipend - Tasker community is genuinely inspiring - The culture within teams is usual positive and supportive

Cons

- Lack of prioritization; Frequent thrash and "flavor of the week" projects. Double speak around "ruthless prioritization" while simultaneously not being allowed to say no to anything. Priorities shift frequently without clear justification - Double speak about customer-first focus. There's zero actual customer-driven development while we simultaneously state frequently that we "obsess over our clients and taskers." The overwhelming majority of product features are not based in solving customer problems. We're almost exclusively focused on short term gains: increasing margin and/or taking control away from Taskers. - Unclear strategy and vision. Nobody knows why we're doing what we're doing. How do we plan on winning in the marketplace? Where do we want to play? - Blatant politics and favoritism. You are rewarded for knowing the right people, not the impact you actually drive. - Irrational layoffs. Many of the recent layoffs made sense, but many didn't. We are told to deliver the same amount as before with fewer resources. - Frequent Reorgs. There's a reorg almost every year, resulting in additional thrash, lack of consistency, and constant loss of tribal knowledge. - Little accountability or truth-telling. Nobody ever actually says what's really happening in public forums. Everyone is so completely all-consumed by the dystopian corporate rat-race that there's a fake, toxic positivity everywhere. In reality, people are scared, frustrated, directionless, and burnt out. - Compensation is low for SF and NYC

2.0
Nov 9, 2025

"Laid off" due to office politics

Recommend
CEO approval
Business Outlook

Pros

Front-line leaders were great. Lots and lots of "culture" activities. If the right people like you, you're in.

Cons

No real improvement in the product. No one actually listens to their customers. Forced in-person "connection" is a waste of time. SLT members are full of ego and provide no real direction, but love showing off when they gather together to eat expensive meals and have fun playing games.

1.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home option PPK pension plan 60 days work abroad Luxmed medical insurance Multisport card

Cons

Irregular and exhausting work shifts, including weekends, which make it hard to maintain a healthy work–life balance. Toxic and unqualified management that pretends to offer support while actually undermining employees. Unrealistic performance targets that make it nearly impossible to achieve bonuses or salary increases. Lack of genuine career growth opportunities — hard work often goes unnoticed or unrewarded. Poor internal communication and lack of transparency from leadership. High stress and pressure with little consideration for employees’ mental well-being. Low-quality service provided to customers, reflecting poor organizational standards.

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