TaskRabbit reviews

No clear product vision, scattered priorities

- Lack of prioritization; Frequent thrash and "flavor of the week" projects. Double speak around "ruthless prioritization" while simultaneously not being allowed to say no to anything. Priorities shift frequently without clear justification - Double speak about customer-first focus. There's zero actual customer-driven development while we simultaneously state frequently that we "obsess over our clients and taskers." The overwhelming majority of product features are not based in solving customer problems. We're almost exclusively focused on short term gains: increasing margin and/or taking control away from Taskers. - Unclear strategy and vision. Nobody knows why we're doing what we're doing. How do we plan on winning in the marketplace? Where do we want to play? - Blatant politics and favoritism. You are rewarded for knowing the right people, not the impact you actually drive. - Irrational layoffs. Many of the recent layoffs made sense, but many didn't. We are told to deliver the same amount as before with fewer resources. - Frequent Reorgs. There's a reorg almost every year, resulting in additional thrash, lack of consistency, and constant loss of tribal knowledge. - Little accountability or truth-telling. Nobody ever actually says what's really happening in public forums. Everyone is so completely all-consumed by the dystopian corporate rat-race that there's a fake, toxic positivity everywhere. In reality, people are scared, frustrated, directionless, and burnt out. - Compensation is low for SF and NYC