TaskRabbit reviews

The platform itself has struggled for years resulting in needing to have a top notch operations department, CS, and Tasker Success Team to make up for those shortcomings. The issues with the platform design can be frustrating for engineers. Remote first culture is not without it's pitfalls. It can be hard to connect with others or feel truly engaged, and it's very much in the early stages of it's development. A lack of Black and LatinX, managers, Directors, and Senior Leadership is a shortcoming resulting in well meaning sentiments around DEIB. It comes from the top and truly needs to be a priority. TR is diverse for the tech industry, but that's not saying much- the industry as a whole needs to do better. Additionally the fast pace nature of the company leaves many feeling burned out fast with tons of responsibilities and projects all running at once- roles can feel unsustainable.

Like any company transitioning out of a startup to a global leader alongside IKEA, there's always going to be growing pains. They constantly send out company-wide surveys and discuss them openly during all-hands meetings so they can improve. I've been very impressed with their transparency and commitment to the employees and Taskers.