Is TaskUs a good company to work for as a Chat Support Agent?

Chat Support Agent professionals working at TaskUs have rated their employer with 4.4 out of 5 stars in 68 Glassdoor reviews. This is a higher than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Chat Support Agent Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Chat Support Agent interview questions at TaskUs .

Does TaskUs pay Chat Support Agent employees well?

Chat Support Agent professionals rate their compensation and benefits at TaskUs with 4.0 out of 5 stars based on 68 anonymously submitted employee reviews. This is 5.1% better than the company average rating for salary and benefits. Find out more about Chat Support Agent salaries at TaskUs.

How happy are Chat Support Agent professionals working at TaskUs?

79% of Chat Support Agent employees at TaskUs would recommend their employer to a friend. This rating has increased by 5% in the past 12 months. Chat Support Agent professionals have also rated TaskUs with a 4.4 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.4 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1072 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 877 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 471 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 469 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 929 reviews)); "You will see blatant favoritism" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

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TaskUs

TaskUs Chat Support Agent reviews

4.4

79% would recommend to a friend

(68 total reviews)

Bryce Maddock

95% approve of CEO

89% positive business outlook

Ratings by category

4.5

Career opportunities

4.4

Culture & values

4.4

Diversity & inclusion

4.4

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

Chat Support Agent employees have rated TaskUs with 4.4 out of 5 stars, based on 68 company reviews on Glassdoor. This indicates that most Chat Support Agent professionals have an excellent working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Chat Support Agent professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

68 reviews

5.0

Feb 5, 2021

Awesome Workplace

Chat support

Recommend

CEO approval

Business Outlook

Pros

Generous compensation and allowance benefits.

Cons

There are trainers that are too strict which brings a negative atmosphere to our trainings

5.0

Feb 1, 2021

BEST PLACE TO WORK!!

Email and chat support agent

Recommend

CEO approval

Business Outlook

Pros

1) Good salary and benefits 2) Non-toxic environment 3) Great colleagues and trainors

Cons

So far, I haven’t encountered any problems working here in TaskUs.

4.0

Dec 16, 2020

Pro Employees

Chat support

Recommend

CEO approval

Business Outlook

Pros

They are really investing in their employees. Giving them many benefits.

Cons

Strict policies and assessments to take.

Viewing 61 - 63 of 68 Reviews

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TaskUs Chat Support Agent reviews

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Awesome Workplace

BEST PLACE TO WORK!!

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