Is TaskUs a good company to work for as a Content Moderator?

Content Moderator professionals working at TaskUs have rated their employer with 3.8 out of 5 stars in 1,266 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Content Moderator Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Content Moderator interview questions at TaskUs .

Does TaskUs pay Content Moderator employees well?

Content Moderator professionals rate their compensation and benefits at TaskUs with 3.5 out of 5 stars based on 1,266 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Content Moderator salaries at TaskUs.

How happy are Content Moderator professionals working at TaskUs?

76% of Content Moderator employees at TaskUs would recommend their employer to a friend. This rating has decreased by 12% in the past 12 months. Content Moderator professionals have also rated TaskUs with a 4.0 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.0 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (229) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (131) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1082 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 882 reviews)); "Great working environment and an employee first company" ((in 454 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 450 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 926 reviews)); "There is MAJOR favoritism and it's blatant." ((in 63 reviews)); "No job security and only night shifts" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

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TaskUs

TaskUs Content Moderator reviews

3.8

76% would recommend to a friend

(1,266 total reviews)

Bryce Maddock

86% approve of CEO

73% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Work/Life balance

3.7

Senior management

3.7

Career opportunities

3.5

Compensation and benefits

Content Moderator employees have rated TaskUs with 3.8 out of 5 stars, based on 1,266 company reviews on Glassdoor. This indicates that most Content Moderator professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Content Moderator professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Nov 22, 2018

The concept is amazing but the leadership execution is the worst I have ever seen

Content moderator

Recommend

CEO approval

Business Outlook

Pros

Free coffee and water Counselors on site

Cons

Ok. To start the company is absolutely nothing like I heard it was. I feel like I was back in high school and leadership is awful. It is all about who you are friends with and some people on management are absolute bullies. I have never worked in such a stressful and mentally draining place

TaskUs Response

Thank you for taking the time to leave your honest feedback. Hiring the best leaders to build the best teams possible is very important to us, after all, our people come first. It pains me to hear you put in your letter of resignation already. Still, please feel free to email me at bryce@taskus.com. It's really important to me that I hear and understand what you are referring to. Thank you!

5.0

Aug 11, 2018

Ridiculous

Digital content moderator

Recommend

CEO approval

Business Outlook

Pros

Taskus puts their people first, they understand that their people are the ones who make their company! I have gone through many interviews with other companies and Taskus is the first one who truly shows it!

Cons

I can't say that I have any at the moment, so far so good. There has not been a single thing not to like about this company.

5.0

May 31, 2018

Great Company!

Content moderator

Recommend

CEO approval

Business Outlook

Pros

This is not your traditional BPO company.

Cons

none as of the moment

Viewing 1258 - 1260 of 1,266 Reviews

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Jobs at TaskUs

Financial Customer Service Representative

Certified Professional Coder Representative - CPC-A

Certified Professional Coder Representative

Remote Certified Professional Coder

Learning Experience Leader

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TaskUs

TaskUs Content Moderator reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

The concept is amazing but the leadership execution is the worst I have ever seen

Ridiculous

Great Company!

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