TaskUs Customer Service Associate reviews

4.7

98% would recommend to a friend

(49 total reviews)
avatar

Bryce Maddock

100% approve of CEO

97% positive business outlook

Customer Service Associate employees have rated TaskUs with 4.7 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have an excellent working experience there. TaskUs is rated 28% above average by Customer Service Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

49 reviews
5.0
Sep 30, 2022
Recommend
CEO approval
Business Outlook

Pros

It improves yourself as a whole! physically and mentally

Cons

I am not really seeing any downside but just to be clear, maybe it is the schedule where you have to also work in the graveyard shift, which is a given situation. In overall, I am okay with it.

5.0
Sep 25, 2022

Good Company

Recommend
CEO approval
Business Outlook

Pros

Good leadership, all coaching and meetings within shift.

Cons

Changes are implemented immediately and it is hard to keep up. QA very strict.

5.0
Jul 14, 2022

Good environment

Recommend
CEO approval
Business Outlook

Pros

Friendly environment Nice support staff Neat and clean cafeteria Best training programme Provided assets by the company on boarding.

Cons

Must be more benefits There's a lack of financial security. ... You'd wear many hats. ... There's constant change. ... You'll have unpredictable working hours.

Viewing 13 - 15 of 49 Reviews

Glassdoor has 19,386 TaskUs reviews submitted anonymously by TaskUs employees. Read employee reviews and ratings on Glassdoor to decide if TaskUs is right for you.