Is TaskUs a good company to work for as a Customer Service?

Customer Service professionals working at TaskUs have rated their employer with 3.0 out of 5 stars in 119 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Customer Service Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TaskUs .

Does TaskUs pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TaskUs with 2.5 out of 5 stars based on 119 anonymously submitted employee reviews. This is 41.3% worse than the company average rating for salary and benefits. Find out more about Customer Service salaries at TaskUs.

How happy are Customer Service professionals working at TaskUs?

44% of Customer Service employees at TaskUs would recommend their employer to a friend. This rating has decreased by 26% in the past 12 months. Customer Service professionals have also rated TaskUs with a 2.6 rating for work-life-balance, 2.9 rating for diversity and inclusion, 3.0 rating for culture and values and 2.6 rating for career opportunities.

What TaskUs locations are top rated by Customer Service employees?

San Antonio is the top rated TaskUs location by Customer Service employees.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1072 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 877 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 471 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 469 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 929 reviews)); "You will see blatant favoritism" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

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TaskUs

TaskUs Customer Service reviews

3.0

44% would recommend to a friend

(119 total reviews)

Bryce Maddock

45% approve of CEO

45% positive business outlook

Ratings by category

3.0

Culture & values

2.9

Diversity & inclusion

2.6

Work/Life balance

2.6

Career opportunities

2.5

Senior management

2.5

Compensation and benefits

Customer Service employees have rated TaskUs with 3.0 out of 5 stars, based on 119 company reviews on Glassdoor. This indicates that most Customer Service professionals have an average working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Customer Service professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

119 reviews

5.0

Jan 9, 2021

this company gives you a future not just a job

Customer service

Recommend

CEO approval

Business Outlook

Pros

well organized many great opportunities to grow within the company cares a lot about employees

Cons

i have no cons for this job

5.0

Jan 9, 2021

Amazing

Customer service

Recommend

CEO approval

Business Outlook

Pros

They care for their employees and believe in a fair work environment

Cons

None that I can think of

1.0

Jan 3, 2021

i rate it on employ satisfaction

Customer service

Recommend

CEO approval

Business Outlook

Pros

There is an altos of pros of work with taskus . you got salary on time and the atmospheric is also great as compere other BPO in Indore.

Cons

If you want to work with an org. where you can get a transparent and equal chances for growth so taskus is not for you and I never suggest you to join taskus . and the employ care is also pathetic . they will never replay you on chat, call or even mail. and i am from pilot batch so yes you can take my words seriously

TaskUs Response

We regret to hear about your experience. We always strive to give equal opportunities for career growth to our teammates. We will try harder to instill this commitment in all instances.

Viewing 100 - 102 of 119 Reviews

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TaskUs Customer Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

this company gives you a future not just a job

Amazing

i rate it on employ satisfaction

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