Is TaskUs a good company to work for as a Customer Support Representative?

Customer Support Representative professionals working at TaskUs have rated their employer with 2.8 out of 5 stars in 80 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Customer Support Representative Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Customer Support Representative interview questions at TaskUs .

Does TaskUs pay Customer Support Representative employees well?

Customer Support Representative professionals rate their compensation and benefits at TaskUs with 3.0 out of 5 stars based on 80 anonymously submitted employee reviews. This is 23.5% worse than the company average rating for salary and benefits. Find out more about Customer Support Representative salaries at TaskUs.

How happy are Customer Support Representative professionals working at TaskUs?

48% of Customer Support Representative employees at TaskUs would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Customer Support Representative professionals have also rated TaskUs with a 3.0 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.9 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1072 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 877 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 471 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 469 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 929 reviews)); "You will see blatant favoritism" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

Skip to content Skip to footer

Notifications

TaskUs

TaskUs Customer Support Representative reviews

2.8

48% would recommend to a friend

(80 total reviews)

Bryce Maddock

69% approve of CEO

38% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.9

Career opportunities

2.5

Senior management

Customer Support Representative employees have rated TaskUs with 2.8 out of 5 stars, based on 80 company reviews on Glassdoor. This indicates that most Customer Support Representative professionals have an average working experience there. TaskUs is rated 24% below average by Customer Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

80 reviews

5.0

Dec 27, 2020

The best experience yet...

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Communicative, intuitive, thorough, innovative, discerning, modern in the best ways

Cons

None I can think of

TaskUs Response

Thank you for encouraging words and acknowledging our efforts for the TaskUs team. We sure will continue giving our teammates the best experience with Us!

5.0

Dec 5, 2020

TaskUs

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

I really love how this company handle things ♥ the management, the environment, and the people :)

Cons

Each company has downsides, but it is up to you how to deal with it. For me it doesn't matter I still have a lot of things to be grateful for. :)

5.0

Nov 26, 2020

Looking for Amazing? Your Search is Over!

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Working for TaskUs is truly a once in a lifetime experience! They truly provide you with unconditional support and set you up for success, you just have to be willing to put in the work! From the hiring process all the way down to production this company has reinvented the way customer service is done! If you’re reading this, hurry, go apply!!

Cons

With the pandemic it has made it difficult to not be able to interact with our peers as we typically would, but even that doesn’t stop the success of this company!

TaskUs Response

We're glad that you are having a great time with Us! Our leaders are at the forefront of making sure that everything we do leads to the success of our teammates. This affirms that we are on the right track, and we will continue to strive improving our overall employee experience.

Viewing 73 - 75 of 80 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at TaskUs

Financial Customer Service Representative

Sales/Customer Service Representative

Sales Representative - French Bilingual

Autonomous Vehicle Emergency Response Specialist

TaskUs reviews FAQs

TaskUs reviews TaskUs Customer Support Representative reviews

TaskUs

TaskUs Customer Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

The best experience yet...

TaskUs

Looking for Amazing? Your Search is Over!

Top companies for "Compensation and Benefits" near you

Jobs at TaskUs

TaskUs reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

TaskUs reviews FAQs

Jobs at TaskUs