Is TaskUs a good company to work for as a Customer Support Representative?

Customer Support Representative professionals working at TaskUs have rated their employer with 2.8 out of 5 stars in 80 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Customer Support Representative Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Customer Support Representative interview questions at TaskUs .

Does TaskUs pay Customer Support Representative employees well?

Customer Support Representative professionals rate their compensation and benefits at TaskUs with 3.0 out of 5 stars based on 80 anonymously submitted employee reviews. This is 23.5% worse than the company average rating for salary and benefits. Find out more about Customer Support Representative salaries at TaskUs.

How happy are Customer Support Representative professionals working at TaskUs?

48% of Customer Support Representative employees at TaskUs would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Customer Support Representative professionals have also rated TaskUs with a 3.0 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.9 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1072 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 877 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 471 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 469 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 929 reviews)); "You will see blatant favoritism" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

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TaskUs

TaskUs Customer Support Representative reviews

2.8

48% would recommend to a friend

(80 total reviews)

Bryce Maddock

69% approve of CEO

38% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.9

Career opportunities

2.5

Senior management

Customer Support Representative employees have rated TaskUs with 2.8 out of 5 stars, based on 80 company reviews on Glassdoor. This indicates that most Customer Support Representative professionals have an average working experience there. TaskUs is rated 24% below average by Customer Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

80 reviews

2.0

Aug 22, 2020

Eh

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

PTO monthly and the Medical Benefits.

Cons

Everything else is the con, especially management.

4.0

Jun 12, 2020

Best place to work

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Excellent infrastructure, Happening environment, recruitment process

Cons

don't know yet, will let you know

5.0

Jun 7, 2020

Ridiculously good

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

TaskUs has a unique perspective on how to run business with care for their employees and I love that about them.

Cons

They have a high standard but it is truly understandable.

Viewing 76 - 78 of 80 Reviews

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TaskUs reviews FAQs

TaskUs reviews TaskUs Customer Support Representative reviews

TaskUs

TaskUs Customer Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Eh

Best place to work

Ridiculously good

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