Is TaskUs a good company to work for as a Customer Support?

Customer Support professionals working at TaskUs have rated their employer with 3.8 out of 5 stars in 61 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Customer Support Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Customer Support interview questions at TaskUs .

Does TaskUs pay Customer Support employees well?

Customer Support professionals rate their compensation and benefits at TaskUs with 4.1 out of 5 stars based on 61 anonymously submitted employee reviews. This is 7.6% better than the company average rating for salary and benefits. Find out more about Customer Support salaries at TaskUs.

How happy are Customer Support professionals working at TaskUs?

79% of Customer Support employees at TaskUs would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Customer Support professionals have also rated TaskUs with a 3.8 rating for work-life-balance, 4.5 rating for diversity and inclusion, 4.1 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1072 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 877 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 471 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 469 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 929 reviews)); "You will see blatant favoritism" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

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TaskUs

TaskUs Customer Support reviews

3.8

79% would recommend to a friend

(61 total reviews)

Bryce Maddock

79% approve of CEO

74% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.1

Culture & values

4.1

Compensation and benefits

4.1

Career opportunities

3.8

Work/Life balance

3.4

Senior management

Customer Support employees have rated TaskUs with 3.8 out of 5 stars, based on 61 company reviews on Glassdoor. This indicates that most Customer Support professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Customer Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

61 reviews

4.0

Nov 28, 2024

Review

Customer support

Recommend

CEO approval

Business Outlook

Pros

Ruta, cafeteria, zonas recreativas, zona de ejercicio

Cons

45 minute lunch instead of 1 hour, no laundry room, no free coffee.

2.0

Nov 8, 2024

Not great

Customer support

Recommend

CEO approval

Business Outlook

Pros

Work life balance is ok

Cons

Vague about everything, no HR you can talk to, no clear communication about free holidays...

5.0

Aug 14, 2024

Great place to work

Customer support

Recommend

CEO approval

Business Outlook

Pros

Good benefits, conducive workplace, good environment

Cons

No cons Good benefits, conducive workplace, good environment

Viewing 10 - 12 of 61 Reviews

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TaskUs Customer Support reviews

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