Is TaskUs a good company to work for as a Email Support Representative?

Email Support Representative professionals working at TaskUs have rated their employer with 3.6 out of 5 stars in 102 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Email Support Representative Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Email Support Representative interview questions at TaskUs .

Does TaskUs pay Email Support Representative employees well?

Email Support Representative professionals rate their compensation and benefits at TaskUs with 3.3 out of 5 stars based on 102 anonymously submitted employee reviews. This is 14.1% worse than the company average rating for salary and benefits. Find out more about Email Support Representative salaries at TaskUs.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (229) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1072 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 877 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 471 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 469 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 929 reviews)); "You will see blatant favoritism" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

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TaskUs

TaskUs Email Support Representative reviews

3.6

95% would recommend to a friend

(102 total reviews)

Bryce Maddock

99% approve of CEO

55% positive business outlook

Ratings by category

4.1

Culture & values

4.0

Diversity & inclusion

3.8

Career opportunities

3.7

Work/Life balance

3.3

Compensation and benefits

3.1

Senior management

Email Support Representative employees have rated TaskUs with 3.6 out of 5 stars, based on 102 company reviews on Glassdoor. This indicates that most Email Support Representative professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Email Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

102 reviews

3.0

Jul 7, 2023

Best experience for your entry level BPO experience

Email support representative

Recommend

CEO approval

Business Outlook

Pros

* Good pay for provincial rate * Good workmates * Great schedules

Cons

* Commuting going to office is very challenging since Imus, Cavite have a really bad traffic.

3.0

Jul 6, 2023

Good company but can do better

Email support representative

Recommend

CEO approval

Business Outlook

Pros

Facilities and other benefits are good

Cons

Not so competitive salary considering the inflation rate these days

5.0

Jun 24, 2023

The best company so far

Email support

Recommend

CEO approval

Business Outlook

Pros

Everything is actually perfect. This is my 8th BPO company and by far the best amongst (except Telus, I can't compare) Planning stay here for good!

Cons

I couldn't think of anything at the moment.

Viewing 13 - 15 of 102 Reviews

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TaskUs

TaskUs Email Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Best experience for your entry level BPO experience

Good company but can do better

The best company so far

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