Is TaskUs a good company to work for as a Email Support Representative?

Email Support Representative professionals working at TaskUs have rated their employer with 3.6 out of 5 stars in 102 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Email Support Representative Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Email Support Representative interview questions at TaskUs .

Does TaskUs pay Email Support Representative employees well?

Email Support Representative professionals rate their compensation and benefits at TaskUs with 3.3 out of 5 stars based on 102 anonymously submitted employee reviews. This is 14.1% worse than the company average rating for salary and benefits. Find out more about Email Support Representative salaries at TaskUs.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (229) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1087 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 889 reviews)); "Great working environment and an employee first company" ((in 472 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 460 reviews)); "Permanent Work from Home is the best" ((in 400 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 907 reviews)); "There is MAJOR favoritism and it's blatant." ((in 63 reviews)); "Awful upper management, politics, overworked" ((in 60 reviews)); "Even leaders contribute to bullying and harassment." ((in 11 reviews))

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TaskUs

TaskUs Email Support Representative reviews

3.6

95% would recommend to a friend

(102 total reviews)

Bryce Maddock

99% approve of CEO

55% positive business outlook

Ratings by category

4.1

Culture & values

4.0

Diversity & inclusion

3.8

Career opportunities

3.7

Work/Life balance

3.3

Compensation and benefits

3.1

Senior management

Email Support Representative employees have rated TaskUs with 3.6 out of 5 stars, based on 102 company reviews on Glassdoor. This indicates that most Email Support Representative professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Email Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

102 reviews

3.0

May 15, 2023

It was great.

Email support representative

Recommend

CEO approval

Business Outlook

Pros

Good starter pay for a chill job.

Cons

incredibly incompetent and power-tripping management to senior management. If you don't conform to what they're reporting to the CEO, they're going to rip you apart.

TaskUs Response

We are sorry to hear about your experience at TaskUs, which is inconsistent with our Frontline First culture. Please reach out PeopleDirectors@taskus.com if you'd like to share further details.

3.0

Jan 23, 2023

Working at TaskUs

Email support representative

Recommend

CEO approval

Business Outlook

Pros

People's first company. Non-toxic accounts.

Cons

Low salary, incentive are always raffles.

5.0

Dec 7, 2022

TaskUs is a Great place to work with

Email support representative

Recommend

CEO approval

Business Outlook

Pros

Great environment. Great management. Great location.

Cons

Just some colleagues who have attitudes.

Viewing 16 - 18 of 102 Reviews

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TaskUs

TaskUs Email Support Representative reviews

Ratings by category

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It was great.

Working at TaskUs

TaskUs is a Great place to work with

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