Is TaskUs a good company to work for as a Moderator?

Moderator professionals working at TaskUs have rated their employer with 3.8 out of 5 stars in 1,218 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Moderator Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Moderator interview questions at TaskUs .

Does TaskUs pay Moderator employees well?

Moderator professionals rate their compensation and benefits at TaskUs with 3.5 out of 5 stars based on 1,218 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Moderator salaries at TaskUs.

How happy are Moderator professionals working at TaskUs?

75% of Moderator employees at TaskUs would recommend their employer to a friend. This rating has decreased by 12% in the past 12 months. Moderator professionals have also rated TaskUs with a 4.0 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.0 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (229) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1087 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 889 reviews)); "Great working environment and an employee first company" ((in 472 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 460 reviews)); "Permanent Work from Home is the best" ((in 400 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 907 reviews)); "There is MAJOR favoritism and it's blatant." ((in 63 reviews)); "Awful upper management, politics, overworked" ((in 60 reviews)); "Even leaders contribute to bullying and harassment." ((in 11 reviews))

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TaskUs

TaskUs Moderator reviews

3.8

75% would recommend to a friend

(1,218 total reviews)

Bryce Maddock

86% approve of CEO

72% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Work/Life balance

3.7

Senior management

3.7

Career opportunities

3.5

Compensation and benefits

Moderator employees have rated TaskUs with 3.8 out of 5 stars, based on 1,218 company reviews on Glassdoor. This indicates that most Moderator professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Moderator professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Apr 7, 2026

Wasn't good enough for tenured employees

Content moderator

Recommend

CEO approval

Business Outlook

Pros

It provided a good option for WFH setup since 2022

Cons

Turned out, if there's a redundancy and you became a part of retrenchment, they wouldn't care until you are forced to resign.

5.0

Apr 7, 2026

Great Culture

Content moderator

Recommend

CEO approval

Business Outlook

Pros

Team work makes the dream works indeed. Got my TLPA and my leaders are so helpful.

Cons

The salary. Everyone knows that

1.0

Apr 2, 2026

The worst company ever!!!

Content moderator

Recommend

CEO approval

Business Outlook

Pros

Absolutely none of those. Worst company ever..

Cons

The worst company you can deal with. You take all the tests and pass them, you have to wait a whole week to get information and you are accepted or not. They stress you out that the start date is close and in the end without any explanation they say "shifted needs for your language" no information about anything, you waste your time and money and in the end they are just arrogant. Completely useless recruiters and lack of professionalism. Same with the recruitment companies they cooperate with.

Viewing 25 - 27 of 1,218 Reviews

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TaskUs

TaskUs Moderator reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Wasn't good enough for tenured employees

Great Culture

The worst company ever!!!

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