Is TaskUs a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at TaskUs have rated their employer with 3.7 out of 5 stars in 1,891 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Customer Service (CSR) Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TaskUs .

Does TaskUs pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at TaskUs with 3.5 out of 5 stars based on 1,891 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TaskUs.

How happy are Customer Service (CSR) professionals working at TaskUs?

70% of Customer Service (CSR) employees at TaskUs would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Customer Service (CSR) professionals have also rated TaskUs with a 3.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.9 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (229) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1087 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 889 reviews)); "Great working environment and an employee first company" ((in 472 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 460 reviews)); "Permanent Work from Home is the best" ((in 400 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 907 reviews)); "There is MAJOR favoritism and it's blatant." ((in 63 reviews)); "Awful upper management, politics, overworked" ((in 60 reviews)); "Even leaders contribute to bullying and harassment." ((in 11 reviews))

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TaskUs

TaskUs Customer Service (CSR) reviews

3.7

70% would recommend to a friend

(1,891 total reviews)

Bryce Maddock

84% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

Customer Service (CSR) employees have rated TaskUs with 3.7 out of 5 stars, based on 1,891 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Sep 23, 2017

call center not a tech company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Cool office space with downtown location, management team is very approachable and open to talk to you. They are always hiring but you have to be open to work flexible hours which can change at any time.

Cons

This is a call center not a tech company. Theybpaint this company as a global high tech millennial company but it's just a call center with expensive furniture. Some empty promises for the customer service reps if you ask me. Strict attendance system and you will most likely never make more than $12.50. If you want a call center job, this may be for you if are looking for a inbound/outbound gig.

5.0

Sep 13, 2017

Best place to work in QC

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

This company promotes a stress-free environment! Best place to work in QC!

Cons

Most incentives are not monetary

5.0

Sep 5, 2017

N/A

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Positive environment, Healthy living promotion, nice facilities and amazing people.

Cons

Small Pantry, training room too rowdy the smell of the pantry.

Viewing 1873 - 1875 of 1,891 Reviews

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TaskUs

TaskUs Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

call center not a tech company

Best place to work in QC

N/A

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