Is TaskUs a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at TaskUs have rated their employer with 3.7 out of 5 stars in 1,891 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Customer Service (CSR) Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TaskUs .

Does TaskUs pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at TaskUs with 3.5 out of 5 stars based on 1,891 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TaskUs.

How happy are Customer Service (CSR) professionals working at TaskUs?

70% of Customer Service (CSR) employees at TaskUs would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Customer Service (CSR) professionals have also rated TaskUs with a 3.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.9 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (229) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1087 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 889 reviews)); "Great working environment and an employee first company" ((in 472 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 460 reviews)); "Permanent Work from Home is the best" ((in 400 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 907 reviews)); "There is MAJOR favoritism and it's blatant." ((in 63 reviews)); "Awful upper management, politics, overworked" ((in 60 reviews)); "Even leaders contribute to bullying and harassment." ((in 11 reviews))

Skip to content Skip to footer

Notifications

TaskUs

TaskUs Customer Service (CSR) reviews

3.7

70% would recommend to a friend

(1,891 total reviews)

Bryce Maddock

84% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

Customer Service (CSR) employees have rated TaskUs with 3.7 out of 5 stars, based on 1,891 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Aug 18, 2017

People-First Oriented Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

* Unusual BPO training setting- it's more fun. * Staffs were very accommodating. * Great working environment. * Generous amount of incentives and such. * The company, itself puts first their employees' health and well-being.

Cons

* Long hours of work. * No serviced shuttle, at least for those in BGC. * No continuous training.

5.0

Aug 18, 2017

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It's near, the atmosphere and environment keeps the employees engaged.

Cons

Nothing really. There are not much cons.

5.0

Aug 18, 2017

TaskUs is a KEEPER.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

TaskUs is a keeper. The company keeps its employees healthy and financially well. TaskUs has all the amenities and facilities you need to keep you from parting away. Regardless of the account being handled, all of the customers' private information are kept secret.

Cons

TaskUs keeps the entire site cold. Some people may find this as a PRO but this is actually a CON at least for me. Nothing much to be bothered about as there are ways to keep oneself warm.

Viewing 1876 - 1878 of 1,891 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at TaskUs

Financial Customer Service Representative

Sales/Customer Service Representative

Workforce RTM Manager

WFM - Supervisor (RTM)

Autonomous Vehicle Emergency Response Specialist

TaskUs reviews FAQs

TaskUs reviews TaskUs Customer Service (CSR) reviews

TaskUs

TaskUs Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

People-First Oriented Company

CSR

TaskUs is a KEEPER.

Top companies for "Compensation and Benefits" near you

Jobs at TaskUs

TaskUs reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

TaskUs reviews FAQs

Jobs at TaskUs