Is TaskUs a good company to work for?

TaskUs has an overall rating of 4.0 out of 5, based on over 19,387 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 80% of employees would recommend working at TaskUs to a friend and 74% have a positive outlook for the business. The best reviews about TaskUs have been left by employees working as Customer Service Associate , Team Mate and Teammates .

Does TaskUs pay their employees well?

According to anonymously submitted Glassdoor reviews, TaskUs employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at TaskUs. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at TaskUs?

80% of TaskUs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TaskUs 4.0 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (229) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (131) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1087 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 889 reviews)); "Great working environment and an employee first company" ((in 472 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 460 reviews)); "Permanent Work from Home is the best" ((in 400 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 907 reviews)); "There is MAJOR favoritism and it's blatant." ((in 63 reviews)); "Awful upper management, politics, overworked" ((in 60 reviews)); "Even leaders contribute to bullying and harassment." ((in 11 reviews))

What are employees saying about TaskUs layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TaskUs layoffs and their outlook for job security at TaskUs in 2026.

What are the top reviewed TaskUs locations?

San Antonio , New Braunfels , Harlingen , Atlanta , Brownsville , Santa Monica , Austin , Dallas , Chandler , Phoenix , Edinburg , Novi , McAllen , San Francisco , Texas City , Detroit , Los Angeles , New York , Windcrest , Weslaco , Indore , San Diego , The Phillipines , Las Piñas , San Marcos , San Benito , Pharr , Greece , Charlotte , Houston

TaskUs reviews

4.0

80% would recommend to a friend

(2,981 total reviews)

Bryce Maddock

89% approve of CEO

74% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.0

Work/Life balance

4.0

Career opportunities

3.8

Senior management

3.8

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

Reviews about "Compensation"

Return to all reviews

1.0

Apr 14, 2022

Hot mess, management is awful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

love my coworkers 401k great insurance but it cost a lot

Cons

management doesnt care about you management is unorganized they just had a mass firing they lost their biggest account havent had a raise in 2 years you have to evaluate your self every 4 months and then no raise

TaskUs Response

4y

As a current employee, TaskUs highly values your feedback. Please know that TaskUs is committed to living our core value of continual self improvement. Our goal is to provide the best experience possible for our frontline and support teams. We would appreciate the opportunity to connect with you directly and learn more about how we can improve your TaskUs experience. If you are willing to share, please reach out to our HR team at samantha.laurel@taskus.com.

1.0

Apr 11, 2022

Stay Away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No pros. Not anymore. Stay away

Cons

Everything is bad here ever since the pandemic the company has changed they like to paint a pretty picture of how they are one of the best companies to work for but it’s all lies they actively ask and tell employees to take the surveys so they can be named a good workplace which they are not there is no communication they are very shady and constantly lying. They do not care about employees whatsoever they literally move hundreds of jobs overseas. Now they’re telling employees they have to pick something in another city they didn’t apply for or be fired. There is no growth nor performance incentive. They increase pay every few years and only by cents. No job security. Just look up how they are in legal trouble for lying to investors.

TaskUs Response

4y

We are very sorry to hear about your experience with Us. Please know that we are committed to a culture of excellence and living our core values. We would love to chat to learn more from you about how we can improve. If you are willing to talk and share, please reach out to our HR team at samantha.laurel@taskus.com as your voice matters to Us.

5.0

Apr 10, 2022

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

*Good benefits *Family orientated *Professional *Great Pay

Cons

*I have no cons about TaskUs

Viewing 1906 - 1908 of 2,981 Reviews

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TaskUs

TaskUs reviews

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Reviews about "Compensation"

Hot mess, management is awful

Stay Away

Great company

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