Is TaskUs a good company to work for as a Support Advisor?

Support Advisor professionals working at TaskUs have rated their employer with 3.9 out of 5 stars in 57 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Support Advisor Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Support Advisor interview questions at TaskUs .

Does TaskUs pay Support Advisor employees well?

Support Advisor professionals rate their compensation and benefits at TaskUs with 3.8 out of 5 stars based on 57 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Support Advisor salaries at TaskUs.

How happy are Support Advisor professionals working at TaskUs?

60% of Support Advisor employees at TaskUs would recommend their employer to a friend. This rating has decreased by 33% in the past 12 months. Support Advisor professionals have also rated TaskUs with a 3.2 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.7 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1072 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 877 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 471 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 469 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 929 reviews)); "You will see blatant favoritism" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

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TaskUs

TaskUs Support Advisor reviews

3.9

60% would recommend to a friend

(57 total reviews)

Bryce Maddock

68% approve of CEO

58% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Career opportunities

3.3

Senior management

3.2

Work/Life balance

Support Advisor employees have rated TaskUs with 3.9 out of 5 stars, based on 57 company reviews on Glassdoor. This indicates that most Support Advisor professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Support Advisor professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

57 reviews

3.0

Apr 17, 2024

Great Entry Level Job

Customer support advisor

Recommend

CEO approval

Business Outlook

Pros

Will train you to be a competent professional dependant on the leaders you meet.

Cons

The pay is low, but experience gained is worth for a short time.

3.0

Feb 5, 2024

Good people, subpar management

Support advisor

Recommend

CEO approval

Business Outlook

Pros

Good office facilities and workspace

Cons

The management forgets what a human is

1.0

Dec 28, 2023

Mindless job that won't lead anywhere

Technical support advisor

Recommend

CEO approval

Business Outlook

Pros

Easy work Most of management is great PTO and UTO is nice Benefits kick in on day 1

Cons

This is a mindless place to work, if you have even an ounce of intellect, I'd recommend to look elsewhere. There's no continuity. I was bounced around to 4 different TLs during a one yr period. My last manager was completely incompetent and had no regard for creating any sort of relationship with teammates under her. There's no pay increases. I worked here for years and I would only get cents as a yearly increase. It was laughable.

Viewing 19 - 21 of 57 Reviews

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TaskUs

TaskUs Support Advisor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Entry Level Job

Good people, subpar management

Mindless job that won't lead anywhere

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