Is TaskUs a good company to work for as a Technical Support Representative?

Technical Support Representative professionals working at TaskUs have rated their employer with 3.9 out of 5 stars in 25 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Technical Support Representative Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Technical Support Representative interview questions at TaskUs .

Does TaskUs pay Technical Support Representative employees well?

Technical Support Representative professionals rate their compensation and benefits at TaskUs with 2.1 out of 5 stars based on 25 anonymously submitted employee reviews. This is 57.6% worse than the company average rating for salary and benefits. Find out more about Technical Support Representative salaries at TaskUs.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1072 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 877 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 471 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 469 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 929 reviews)); "You will see blatant favoritism" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

Skip to content Skip to footer

Notifications

TaskUs

TaskUs Technical Support Representative reviews

3.9

50% would recommend to a friend

(25 total reviews)

Bryce Maddock

42% approve of CEO

37% positive business outlook

Ratings by category

4.1

Work/Life balance

3.6

Culture & values

3.6

Senior management

2.9

Diversity & inclusion

2.3

Career opportunities

2.1

Compensation and benefits

Technical Support Representative employees have rated TaskUs with 3.9 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Technical Support Representative professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Technical Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

25 reviews

5.0

Jun 8, 2022

Great experience

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

People center and cares for their employees (No mandatory ot), gives benefits especially when you got positive of Covid-19, wfh!!! and etc…

Cons

Hiring process was a bit long and takes a lot of time to receive an update

4.0

May 19, 2021

A company who truly cares for their employees.

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Competitive compensation and benefits. Advancing career opportunities.

Cons

24/7 work schedule. Work/ life balance.

5.0

May 17, 2021

Awesome working environment and People are friendly and easy to talk with.

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

The ambiance is nice and I love their free food, vitamins and shuttle service.

Cons

I hope the shuttle Service will be permanent

Viewing 19 - 21 of 25 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at TaskUs

Financial Customer Service Representative

Sales/Customer Service Representative

Sales Representative - French Bilingual

Workforce RTM Manager

TaskUs reviews FAQs

TaskUs reviews TaskUs Technical Support Representative reviews

TaskUs

TaskUs Technical Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great experience

A company who truly cares for their employees.

Awesome working environment and People are friendly and easy to talk with.

Top companies for "Compensation and Benefits" near you

Jobs at TaskUs

TaskUs reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

TaskUs reviews FAQs

Jobs at TaskUs