Is TaskUs a good company to work for as a Technical Support Representative?

Technical Support Representative professionals working at TaskUs have rated their employer with 3.9 out of 5 stars in 25 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Technical Support Representative Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Technical Support Representative interview questions at TaskUs .

Does TaskUs pay Technical Support Representative employees well?

Technical Support Representative professionals rate their compensation and benefits at TaskUs with 2.1 out of 5 stars based on 25 anonymously submitted employee reviews. This is 57.6% worse than the company average rating for salary and benefits. Find out more about Technical Support Representative salaries at TaskUs.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1072 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 877 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 471 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 469 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 929 reviews)); "You will see blatant favoritism" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

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TaskUs

TaskUs Technical Support Representative reviews

3.9

50% would recommend to a friend

(25 total reviews)

Bryce Maddock

42% approve of CEO

37% positive business outlook

Ratings by category

4.1

Work/Life balance

3.6

Culture & values

3.6

Senior management

2.9

Diversity & inclusion

2.3

Career opportunities

2.1

Compensation and benefits

Technical Support Representative employees have rated TaskUs with 3.9 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Technical Support Representative professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Technical Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

25 reviews

5.0

Apr 19, 2021

N/A

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

They are prioritizing the well being of their employees.

Cons

I haven't seen any cons in the company yet, hopefully this stays for a long time.

3.0

Mar 15, 2021

None

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Good company, employee focused, overall experience is good

Cons

Not competitive salary compensation, aside from that, all good

4.0

Oct 18, 2020

Good work culture

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

- good work culture - young management - nice office and facilities

Cons

- too many people - don’t like open office setup

Viewing 22 - 24 of 25 Reviews

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TaskUs reviews FAQs

TaskUs reviews TaskUs Technical Support Representative reviews

TaskUs

TaskUs Technical Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

N/A

None

Good work culture

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