Is TaskUs a good company to work for as a Workforce Management?

Workforce Management professionals working at TaskUs have rated their employer with 4.6 out of 5 stars in 18 Glassdoor reviews. This is a higher than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Workforce Management Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Workforce Management interview questions at TaskUs .

Does TaskUs pay Workforce Management employees well?

Workforce Management professionals rate their compensation and benefits at TaskUs with 4.7 out of 5 stars based on 18 anonymously submitted employee reviews. This is 21.2% better than the company average rating for salary and benefits. Find out more about Workforce Management salaries at TaskUs.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (229) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1087 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 889 reviews)); "Great working environment and an employee first company" ((in 472 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 460 reviews)); "Permanent Work from Home is the best" ((in 400 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 907 reviews)); "There is MAJOR favoritism and it's blatant." ((in 63 reviews)); "Awful upper management, politics, overworked" ((in 60 reviews)); "Even leaders contribute to bullying and harassment." ((in 11 reviews))

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TaskUs

TaskUs Workforce Management reviews

4.6

97% would recommend to a friend

(18 total reviews)

Bryce Maddock

97% approve of CEO

95% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.7

Culture & values

4.7

Work/Life balance

4.7

Compensation and benefits

4.7

Career opportunities

4.1

Senior management

Workforce Management employees have rated TaskUs with 4.6 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Workforce Management professionals have an excellent working experience there. TaskUs is rated 25% above average by Workforce Management professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

18 reviews

5.0

Jul 9, 2023

Task Us - Employee centered company

Workforce manager

Recommend

CEO approval

Business Outlook

Pros

Company serves good meal, Security guards are always smiling and helping you if needed. the people that ive encountered always offer their hand to help

Cons

consequence working with Task us is none at the moment

1.0

Apr 20, 2023

Poor HR

Manager, workforce management

Recommend

CEO approval

Business Outlook

Pros

Good Leadership. Leaders care for people and engage team members actively.

Cons

Poor HR. It takes weeks for people team to reply to emails and respond to chat in case there is help required.

1.0

Aug 16, 2022

Lacking appreciation for support employees

Workforce manager

Recommend

CEO approval

Business Outlook

Pros

remote options which helps with work life balance

Cons

bad management, favoritism, lack of accountability, lack of structure

TaskUs Response

Hey, I am very happy to hear you are enjoying our remote options to help with WLB. Regarding bad management and favoritism, this is not the TaskUs culture we pride ourselves on today. I’d love to learn a bit more. If you are up for a conversation please email me at bryce at taskus dot com. -Bryce

Viewing 4 - 6 of 18 Reviews

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TaskUs reviews FAQs

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TaskUs

TaskUs Workforce Management reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Task Us - Employee centered company

Poor HR

Lacking appreciation for support employees

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