Is TaskUs a good company to work for as a Workforce Planner?

Workforce Planner professionals working at TaskUs have rated their employer with 4.3 out of 5 stars in 39 Glassdoor reviews. This is a higher than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Workforce Planner Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Workforce Planner interview questions at TaskUs .

Does TaskUs pay Workforce Planner employees well?

Workforce Planner professionals rate their compensation and benefits at TaskUs with 3.9 out of 5 stars based on 39 anonymously submitted employee reviews. This is 2.6% better than the company average rating for salary and benefits. Find out more about Workforce Planner salaries at TaskUs.

How happy are Workforce Planner professionals working at TaskUs?

95% of Workforce Planner employees at TaskUs would recommend their employer to a friend. This rating has increased by 9% in the past 12 months. Workforce Planner professionals have also rated TaskUs with a 3.9 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.2 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1208) , Customer Service Teammate (862) , Teammates (795) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"Culture and Great leaders here" ((in 1214 reviews)); "the benefits were good and the company hists a lot of events that are really fun." ((in 1078 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 872 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 462 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 461 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 921 reviews)); "You will see blatant favoritism" ((in 63 reviews)); "Awful upper management, politics, overworked" ((in 59 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

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TaskUs

TaskUs Workforce Planner reviews

4.3

95% would recommend to a friend

(39 total reviews)

Bryce Maddock

100% approve of CEO

96% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Diversity & inclusion

3.9

Work/Life balance

3.9

Compensation and benefits

3.5

Career opportunities

2.8

Senior management

Workforce Planner employees have rated TaskUs with 4.3 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Workforce Planner professionals have an excellent working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Workforce Planner professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

39 reviews

5.0

Aug 5, 2022

WFM

Workforce planner

Recommend

CEO approval

Business Outlook

Pros

Good ambiance and people are nice. Core values are the gems of TaskUs.

Cons

Shift puchin and punchout is very important here else the back dated change will take a long process.

5.0

Aug 1, 2022

Recruitment Improvement Process

Workforce planner

Recommend

CEO approval

Business Outlook

Pros

People first before profit and very generous company

Cons

TaskUs recruitment process is very poor especially for the employee referral program. My referrals were advised to go onsite to complete the recruitment process. They went there and was advised to go home and wait for the phone call interview. Some information they provided that we are offering permanent WFH, but they were informed the applicants that permanent WFM are no longer offered and they offer a different LOBs. Some of our referrals are still waiting for their phone call and still no update until now. I have a referrals that even they put my full name, it was not posted on my Workday referral list. I already filed a ticket for this since June, until now I have not received any resolution. This is the only cons I am seeing in TaskUs the poor recruitment process.

5.0

Jul 19, 2022

Come for the career!

Workforce planner

Recommend

CEO approval

Business Outlook

Pros

People first! Option to work from home temporarily. Nice office. Stress free.

Cons

If you are looking for a high paying entry level call center career, look elsewhere.

Viewing 10 - 12 of 39 Reviews

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Jobs at TaskUs

Workforce RTM Manager

WFM - Supervisor (RTM)

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TaskUs

TaskUs Workforce Planner reviews

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WFM

Recruitment Improvement Process

Come for the career!

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