Teavana reviews

3.4

57% would recommend to a friend

(1,051 total reviews)
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Andrew T. Mack

48% approve of CEO

33% positive business outlook

Teavana has an employee rating of 3.4 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Teavana employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
3.0
May 31, 2016
Recommend
CEO approval
Business Outlook

Pros

The store felt like a family. The bonus structure is great as long as you made sales per hour. The store manager was fantastic and there to help whenever possible.

Cons

Upper management is terrible. I watched my store manager beaten down by the area manager on multiple occasions (even when the store was up over 10%). They also do not see the value in their employees and are more focused on what looks good for them rather than what is good for the store. Success was never celebrated so nothing ever felt "good enough". You do a lot of work but the salary isn't great.

3.0
Apr 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Starbucks benefits for insurance are phenomenal Life-long friends Great foot-in-door for other positions in retail. Internal hiring

Cons

Underpaid for the workload that is given to management. Bonuses are rarely made since sales are plummeting in malls nationwide. Not flexible with your schedule. Especially if you are a student. The company is trying to revolutionize itself, and does not care about being ethical while making its changes. Training for upper management is very, very poor.

3.0
Jul 13, 2015
Recommend
CEO approval
Business Outlook

Pros

* I was lucky enough to work with good people * Was being paid decently above minimum wage (I was just a barista) * Since it is owned by Starbucks, you get an employee discount at Starbucks, and you can also get free coffee beans * Get to drink tea while at work for free (within reason) * Is a fairly social job, can be a fun environment

Cons

* General managers were frequently recycled. I suspect they were not being paid much more than I was and I was only a barista. * Since it was in a mall, everyone was required to be working at "prime time" for the mall---in the late afternoon and evening Thurs-Sunday. Say good bye to your social life on the weekend! * Brutal hours during the holidays (but that is how it is for all retail stores in the mall for the most part) * If your GM is under a lot of pressure to get the sales numbers up, they will be breathing down your neck to up-sell and pressure customers when you realize they don't want to buy anything--you may get in trouble for not trying hard enough * company assigns grades to every sales associate (baristas do not get grades thankfully) and if you are working hours that do not get much mall traffic (like on a week day) then your numbers will naturally be lower--and you get lower grades. No matter how good of a worker you are, if you get consistently low grades from month to month you are automatically terminated. I've never seen this happen in my store but some people had warnings.

Viewing 25 - 27 of 1,051 Reviews

Glassdoor has 1,062 Teavana reviews submitted anonymously by Teavana employees. Read employee reviews and ratings on Glassdoor to decide if Teavana is right for you.