TechSoup reviews

3.0

31% would recommend to a friend

(140 total reviews)

Rebecca Masisak

25% approve of CEO

32% positive business outlook

TechSoup has an employee rating of 3.0 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TechSoup employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

140 reviews
1.0
Jan 12, 2024

Unfortunate management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mission with a global reach.

Cons

Poor decision making by senior leadership. Very little accountability. Senior leaders gave themselves raises while the lowest paid employees were denied cost of living increases.

1.0
Dec 14, 2023

Great mission

Recommend
CEO approval
Business Outlook

Pros

Great mission, employees who genuinely care about doing good into this world

Cons

Leadership team is very biased and plays favorites. There is no strategy within the organization and no defined clear path or a discussion around it.

2.0
Aug 16, 2018
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my co-workers.

Cons

You get stick in the Client Services ghetto really easily and if you have any ambition to get out they will let you know that you are just there to answer phones and are replaceable. Also after I was working there for 2 years I found out a new hire was being paid significantly more than I and other employees were currently being paid. This new hire did not have more experience or qualifications than I did, but when I was hired my starting salary was 'non-negotiable'

avatar
TechSoup Response
7y
Thank you for sharing your perspectives. The Client Services Department at TechSoup boasts a significant rate of promotions. In every department at TS there is at least one employee that began their career in Client Services or as a temp. In fact, we are proud to share that most recently an entirely new department was created from our Client Services staff! Earnings, salary and hourly rates are determined by utilizing an internal/external equity model, and when discrepancies are identified we have a process for aligning those differences. We are committed to continuous improvement and appreciate all feedback. Thanks again for your comments.
Viewing 22 - 24 of 140 Reviews

Glassdoor has 169 TechSoup reviews submitted anonymously by TechSoup employees. Read employee reviews and ratings on Glassdoor to decide if TechSoup is right for you.