Does Tend pay their employees well?

According to anonymously submitted Glassdoor reviews, Tend employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tend. This rating has been stable over the past 12 months.

How satisfied are employees working at Tend?

66% of Tend employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tend 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Tend?

Dental Assistant (23) , Dental Hygienist (18) , Studio Manager (12) , Manager (8) , Registered Dental Hygienist (6) , Member Experience Specialist (5) , Patient Care Coordinator (5) , Welcome/Bar Staff (5) , Dentist (4) , Assistant Studio Manager (3) , Dental Hygienist RDH (3) , Talent Acquisition (3) , Dental Office Manager (2) , Director (2) , Food Server (2)

What are the pros of working at Tend according to real employee reviews?

"The pay is good." ((in 15 reviews)); "Amazing work/life balance and managers who actually care!" ((in 6 reviews)); "I've worked in a few locations and the other team members are great." ((in 6 reviews)); "Leadership is strong" ((in 6 reviews)); "fun work environment, great office space, learned a lot about dental" ((in 5 reviews))

What are the cons of working at Tend according to real employee reviews?

"Benefits seem so" ((in 13 reviews)); "Poor management and a lot of turnover" ((in 8 reviews)); "There are still some growing pains, but upper management is aware and making strides to make things right." ((in 7 reviews)); "Diversity is a clear issue with hub employees." ((in 5 reviews)); "There is clear favoritism, and unless you just do exactly what you're told and don't complain or speak up for yourself or those around you, it is very unlikely that there will be any opportunity for advancement." ((in 4 reviews))

What are employees saying about Tend layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tend layoffs and their outlook for job security at Tend in 2026.

Tend reviews

3.5

66% would recommend to a friend

(215 total reviews)

Brian Bouma

67% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.6

Culture & values

3.5

Compensation and benefits

3.4

Work/Life balance

3.4

Senior management

Tend has an employee rating of 3.5 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

215 reviews

1.0

May 3, 2024

Ridiculous Attitude of Some Patients

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They were committed to taking care of the patients, which I think was the only good thing about this place.

Cons

Some of the patients were awful. They had a poor attitude and were rude and disrespectful towards the staff for no reason. I felt terrible due to their bad behavior and the fact that the management never stood up for the employees. I had to quit to avoid the insults.

Tend Response

1y

Thank you for sharing your feedback and experience at Tend. We are committed to delivering high quality clinical care and a memorable and happy service experience. We make sure to seek feedback form our clinical and non-clinical team members to ensure the workflows and processes work best for our team members and members. We create a safe and positive working environment through good decision making with our mission, vision, and values, hiring the right team members and leaders with a service driven mindset, and empowering our team members to provide feedback. Our teams make continuous process improvements with that feedback in order to improve our team members’ working environment. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.

3.0

May 2, 2024

It’s ok

Registered dental hygienist, rdh

Recommend

CEO approval

Business Outlook

Pros

Healthcare Bonus for fluoride Cute office

Cons

Heavy work load Long schedule Patients rate providers so there’s anxiety

Tend Response

1y

Thank you for sharing your feedback and experience at Tend. Thank you for providing care and healthy clinical outcomes for your members. Members often thank their hygienists by name in member reviews, and it is great you are getting the recognition and feedback for those positive interactions. We do have a competitive total rewards program by role, and our hygienists do have a competitive base rate and monthly bonus potential, plus healthcare and financial benefits. Plus, a great team in a tech-forward and beautifully crafted studio. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.

2.0

Apr 30, 2024

Lack of respect for the clinica aspect of dentistry

Dental hygienist

Recommend

CEO approval

Business Outlook

Pros

Nothing. Just a paycheck, pure disrespect for Dental Hygienists. There are better places to work.

Cons

Upper management are cold hearted, very rude and they will take advantage of you and laugh at you at the same time. The company's culture pushes everyone to do things that mostof the time shouldn't be done. Because of this, most of the good people that get hired leavewithin a short period of time. Sddesr part of all of this that people in positions of power do not seem to care,

Tend Response

1y

Thank you for sharing your feedback and experience at Tend. Thank you for your time and dedication to your members at Tend for over two years. We are extremely proud of our clinicians and the high quality dentistry they deliver to members every day. We have developed a strong clinical structure with career pathing in studio, across studios, and across the Company to lead. The Clinical and Operations teams have a strong partnership that focuses on positive clinical outcomes with a high-level of service excellence. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.

Viewing 67 - 69 of 215 Reviews

Jobs at Tend

Treatment Coordinator

Treatment Coordinator

Treatment Coordinator

Dental / Hygiene Assistant

Dental / Hygiene Assistant

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Ratings by category

Ratings by demographic groups

Reviews by job title

Ridiculous Attitude of Some Patients

It’s ok

Lack of respect for the clinica aspect of dentistry

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