Does Tend pay their employees well?

According to anonymously submitted Glassdoor reviews, Tend employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tend. This rating has been stable over the past 12 months.

How satisfied are employees working at Tend?

66% of Tend employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tend 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Tend?

Dental Assistant (23) , Dental Hygienist (18) , Studio Manager (12) , Manager (8) , Registered Dental Hygienist (6) , Member Experience Specialist (5) , Patient Care Coordinator (5) , Welcome/Bar Staff (5) , Dentist (4) , Assistant Studio Manager (3) , Dental Hygienist RDH (3) , Talent Acquisition (3) , Dental Office Manager (2) , Director (2) , Food Server (2)

What are the pros of working at Tend according to real employee reviews?

"The pay is good." ((in 15 reviews)); "Amazing work/life balance and managers who actually care!" ((in 6 reviews)); "I've worked in a few locations and the other team members are great." ((in 6 reviews)); "Leadership is strong" ((in 6 reviews)); "fun work environment, great office space, learned a lot about dental" ((in 5 reviews))

What are the cons of working at Tend according to real employee reviews?

"Benefits seem so" ((in 13 reviews)); "Poor management and a lot of turnover" ((in 8 reviews)); "There are still some growing pains, but upper management is aware and making strides to make things right." ((in 7 reviews)); "Diversity is a clear issue with hub employees." ((in 5 reviews)); "There is clear favoritism, and unless you just do exactly what you're told and don't complain or speak up for yourself or those around you, it is very unlikely that there will be any opportunity for advancement." ((in 4 reviews))

What are employees saying about Tend layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tend layoffs and their outlook for job security at Tend in 2026.

Tend reviews

3.5

66% would recommend to a friend

(215 total reviews)

Brian Bouma

67% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.6

Culture & values

3.5

Compensation and benefits

3.4

Work/Life balance

3.4

Senior management

Tend has an employee rating of 3.5 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

215 reviews

1.0

Jun 3, 2024

A Cult

Patient care coordinator

Recommend

CEO approval

Business Outlook

Pros

Aesthetically Pleasing Patients can be cool Some staff can be cool

Cons

Management barely works .40 cent raise per year if you’re lucky Sometimes no lunch Undervalued employees

Tend Response

1y

Thank you for sharing your feedback and experience at Tend. We are focused on our team members from the beginning of your thinking about joining Tend and beyond. It starts with a transparent and easy recruiting process and informative onboarding program. Then, focusing on a robust continuous development and training program, where we seek continuous feedback to make the process tailored to you. We have a very collaborative team across our studios and support centers, and focus on recognition and rewards through our team huddles, TV slides with team member shoutouts, quarterly town halls, emails from organization leaders, and more. Our members are also a main focus for us, so we can innovate and deliver a joyful experience for them as they come to the dentist. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.

3.0

May 21, 2024

Good

Management

Recommend

CEO approval

Business Outlook

Pros

Benefits, flexibility and possible* growth

Cons

Employee retention during growth periods.

Tend Response

1y

Thank you for sharing your feedback and experience at Tend. Our mission, vision, and values guide our decision making as a company and individuals providing excellent clinical and non-clinical care to our members in their dentistry journey. We have career pathing for each role that is discussed during feedback conversations, and we focus on providing a flexible schedule and total rewards package where you can choose which healthcare and financial benefits best fit you and your family. We continue to focus on building strong, collaborative teams that provide excellent service month over month. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.

3.0

May 11, 2024

Pay

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Nice starting pay and offers a bonus

Cons

High Turnover management included. Management did not thoroughly ensure the metric requirements matched the call volume coming through.

Tend Response

1y

Thank you for sharing your feedback and experience at Tend. We focus on a comprehensive and competitive total rewards package for each role at Tend, plus make our business decisions rooted in our mission, vision, and values. We focus on fostering a positive work environment where teams feel safe and included, so they are collaborative and help each other succeed. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.

Viewing 64 - 66 of 215 Reviews

Jobs at Tend

Treatment Coordinator

Treatment Coordinator

Treatment Coordinator

Dental / Hygiene Assistant

Dental / Hygiene Assistant

Tend

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A Cult

Good

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