Tend reviews

3.6

69% would recommend to a friend

(204 total reviews)
avatar

Brian Bouma

67% approve of CEO

63% positive business outlook

Tend has an employee rating of 3.6 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

204 reviews
5.0
Apr 5, 2024

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good pay studio teams are very close hub teams have good culture growth opportunities

Cons

benefits are a bit expensive

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Tend Response
2y
Thank you for sharing your feedback and experience at Tend. We appreciate you highlighting the culture and closeness of the teams at the hub and in studio. Our fellow team members are a shining light in our days, and we continue to hear this from our teams. It is very important to have a positive working environment, so thank you for contributing to that environment for your colleagues. Growth is in our value set at Tend, and we want everyone to have the tools, resources, and experiences to develop themselves professionally, personally, and in a team dynamic. We are proud of our competitive total rewards package and appreciate your feedback on benefits. As a growing healthcare company, we are investing in our team members across a variety of healthcare, financial, and development benefits because we know our teams value a variety of benefits. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
2.0
Feb 23, 2024

Overall Review

Recommend
CEO approval
Business Outlook

Pros

Flexibility No Micromanagement Friendly Providers

Cons

Salary compensation Scheduling from call center Inbrace

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Tend Response
2y
Thank you for sharing your feedback and ongoing experience at Tend. Thank you for your clinical care to our members for over four years! You have seen Tend grow and transform over the years, and we have worked to develop a better process through team member feedback. We see flexibility as an important part to a productive and positive work environment, and you and your co-workers value inclusivity. We do focus on a total rewards package being competitive and continuously strive to ensure our team members share what matters most to them, so we can make changes. Our member experience team and studio support teams are always reviewing their processes to ensure a good team member and member experience. This was feedback on our engagement survey a few months ago, and is a top priority to continue to advance on. We appreciate you sharing your clinical feedback, and we want to make sure we offer a wide range of services for our members that promote high quality access to member care. As you have seen, the services we offer have and will continue to change as we receive feedback. Thank you again for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
2.0
Feb 1, 2024

Flexible schedule

Recommend
CEO approval
Business Outlook

Pros

Great environment within office Holiday pay

Cons

No pay increases Bad PTO policy

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Tend Response
2y
Thank you for sharing your feedback and ongoing experience at Tend. We appreciate your clinical care to our members. We want all of our team members to work in a positive, empathetic, and productive working environment, and it is nice to hear that your studio embodies those characteristics. We strive to have a competitive total rewards package for all roles, which does include market, performance, and merit reviews. We also know work and time off balance is important, and we did make positive enhancements to our 2024 PTO policy to include both paid and unpaid time off, plus paid holidays. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
Viewing 73 - 75 of 204 Reviews

Glassdoor has 219 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.