Tend reviews

3.6

69% would recommend to a friend

(201 total reviews)
avatar

Brian Bouma

67% approve of CEO

63% positive business outlook

Tend has an employee rating of 3.6 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

201 reviews
3.0
Sep 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice work environment Chance for OT

Cons

No job growth Very Tedious work

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Tend Response
8mo
Thank you for taking the time to share your experience as a Member Experience Associate. We’re glad to hear you enjoyed the environment and appreciated the opportunity for overtime. We also recognize your feedback around growth and the nature of the work. We know how important career development and variety are, and we’re continuing to evolve our roles and training programs to create clearer paths for advancement and skill-building across the organization. We appreciate your contributions during your time with us and wish you all the best in your next chapter. If you’d like to share more about how we could better support growth opportunities in these roles, please reach out to us at people@hellotend.com.
3.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Great pay, patients are kind, clean work environment, specialists available to refer out hard cases

Cons

Money hungry, not as patient focused as they claim, typical corporate politics involved. Constant turnover of employees due to toxic work environment

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Tend Response
9mo
Thank you for sharing your experience with us. We’re proud to hear that you’ve found value in the compensation, patient base, and clinical environment at Tend—those are all things we want every provider to experience. At the same time, I take seriously the concerns you raised around culture, turnover, and how we balance our focus on growth with ensuring both our patients and our team members feel prioritized. Our goal is always to create a supportive, patient-first environment where clinicians can practice at the highest standard of care while also feeling fulfilled in their careers. We know that means continuing to strengthen leadership, improve retention, and listen closely to feedback like yours. If you’re open to it, I’d truly appreciate the opportunity to learn more from you directly. You can reach me anytime at miriam@hellotend.com With gratitude, Miriam Scholes Chief People Officer
5.0
Jul 15, 2025

A great place to grow

Recommend
CEO approval
Business Outlook

Pros

Excellent culture at the home office, the team actually takes an hour break to sit and eat lunch and chat. Team is very supportive and pleasant, you're allowed to have a bad day. Trustworthy and transparent dynamics. Changes in leadership recently have all turned out to be positive changes.

Cons

Christmas Eve is not a holiday which seems silly. Pay and benefits are just okay.

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Tend Response
10mo
Thank you for taking the time to share your feedback! We're so glad to hear that you've experienced a supportive and transparent culture, and that recent leadership changes have had a positive impact. Creating an environment where team members feel comfortable, valued, and connected is incredibly important to us. We also appreciate your candid thoughts on our holiday schedule, pay, and benefits. Feedback like this helps us identify areas for improvement as we continue working to make Tend an even better place to work. We truly value and appreciate your input - it’s voices like yours that help shape our future.
Viewing 100 - 102 of 201 Reviews

Glassdoor has 216 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.