Tend reviews

3.6

69% would recommend to a friend

(204 total reviews)
avatar

Brian Bouma

67% approve of CEO

63% positive business outlook

Tend has an employee rating of 3.6 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

204 reviews
1.0
Aug 9, 2022

Very Weird Place

Recommend
CEO approval
Business Outlook

Pros

Free coffee in breakroom. Pay was decent.

Cons

Not sure where to begin. Pretty much a toxic team to work with, mostly from the top down. They knew my background when they hired me then seemed to become angry when I did what I was best at. I say "seemed" because it was really hard to understand the standing of anything since no clear direction was given and the managers were both very passive aggressive. We were required to give weekly updates on what was being done but would then be attacked in the meeting from left field for not meeting some mysterious goals that were never established in the first place. Also, the upper management constantly talked about how great it was going to be to take this company public, but there was absolutely no incentive for any other employees to care. We had zero equity in helping the company go public but it was constantly mentioned to us in company meetings. I was literally told "they don't like you to talk about that" by an employee that had been there for a while.

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Tend Response
3y
Thank you for taking the time to share your experience. Feedback from our team members is extremely important to us and essential in helping us continue to improve. We strive to create an environment where every employee feels valued, heard and respected. We take your comments very seriously. We're sorry to hear that we let you down. We would be grateful for the opportunity to speak with you about your experience. Please reach out to people@hellotend.com to continue the conversation.
4.0
Jul 31, 2022
Recommend
CEO approval
Business Outlook

Pros

FT benefit, PTO/sick days, 401K, communter benefits

Cons

early morning or night shifts only

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Tend Response
3y
Thank you for sharing this feedback. We value employee opinions and are constantly listening and adapting to provide both our employees and members the best experience possible. We recently updated our hours of operation in order to better serve our members with more convenient appointment times. This also allows employees to work one of two shift options to provide more flexibility for our teams. We are glad to hear that you value your employee benefits and are proud to provide our teams with a comprehensive offering. If you'd like to continue the conversation, please reach out to people@hellotend.com or through our anonymous employee portal.
3.0
Jul 29, 2022

New Company

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, but hours keep changing

Cons

You have to pay for parking

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Tend Response
3y
Thank you for your feedback. We value employee opinions, and as an early stage company, we are continually striving to improve by listening and learning from our employees. We hear your concerns. In addition to outlining the cost of parking during the interview process, our benefits package includes pre-taxed commuter benefits to assist with this expense. We recently updated our hours in Atlanta in order to better serve our members with more convenient appointment times. Training and professional development are a key focus of ours starting at on-boarding and throughout employment. Employees have access to our internal learning platform, Tend U to expand their skills and are supported by knowledgeable leadership. If you'd like to continue the conversation, please reach out to people@hellotend.com or submit your feedback through our anonymous employee portal.
Viewing 142 - 144 of 204 Reviews

Glassdoor has 219 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.