Tend reviews

3.5

66% would recommend to a friend

(215 total reviews)
avatar

Brian Bouma

67% approve of CEO

60% positive business outlook

Tend has an employee rating of 3.5 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

215 reviews
4.0
Jul 31, 2022
Recommend
CEO approval
Business Outlook

Pros

FT benefit, PTO/sick days, 401K, communter benefits

Cons

early morning or night shifts only

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Tend Response
3y
Thank you for sharing this feedback. We value employee opinions and are constantly listening and adapting to provide both our employees and members the best experience possible. We recently updated our hours of operation in order to better serve our members with more convenient appointment times. This also allows employees to work one of two shift options to provide more flexibility for our teams. We are glad to hear that you value your employee benefits and are proud to provide our teams with a comprehensive offering. If you'd like to continue the conversation, please reach out to people@hellotend.com or through our anonymous employee portal.
3.0
Jul 29, 2022

New Company

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, but hours keep changing

Cons

You have to pay for parking

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Tend Response
3y
Thank you for your feedback. We value employee opinions, and as an early stage company, we are continually striving to improve by listening and learning from our employees. We hear your concerns. In addition to outlining the cost of parking during the interview process, our benefits package includes pre-taxed commuter benefits to assist with this expense. We recently updated our hours in Atlanta in order to better serve our members with more convenient appointment times. Training and professional development are a key focus of ours starting at on-boarding and throughout employment. Employees have access to our internal learning platform, Tend U to expand their skills and are supported by knowledgeable leadership. If you'd like to continue the conversation, please reach out to people@hellotend.com or submit your feedback through our anonymous employee portal.
1.0
Jul 13, 2022
Recommend
CEO approval
Business Outlook

Pros

There are none. I would include them to be fair if I could think of one.

Cons

I don’t even know where to start with this company, and I don’t think words in a Glassdoor review can truly even fully expose the toxicity alone. I can assure you, I am not a disgruntled employee who was fired writing this. I was an extremely unhappy employee who voluntarily left due to mistreatment, virulent individuals in leadership positions, and the ways that it was affecting my health and family through my employment at this company. Tend is great at marketing themselves as an innovative, modern company. What is not seen from the outside is all of the ways that leadership could care less about the human beings that work for them. This was exhibited through the ways employees are spoken to and unrealistic expectations to sacrifice our personal lives for a job. A job. I was cursed at in meetings, constantly put down either directly or passive aggressively and made to feel that I was inferior to other individuals of a higher “title” than myself. I know many other people who have left this place either by their own choice or through an abrupt layoff. Do not leave a good job and come to Tend. Do not look for a fresh start and come to Tend. The leadership here is delusional in thinking this place can be a success in the way that they do business and treat the people that work so hard for them.

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Tend Response
3y
Thank you for sharing your thoughts about your experience at Tend. Feedback from our teams is extremely valuable in helping us create the best environments for our teams, and as a growing company we are constantly listening, learning, and improving. We're so sorry your experience did not live up to your expectations. Our most successful team members thrive in a fast-paced and high-growth environment, and while this type of culture might not be a fit for every type of employee, we do not condone the behaviors you've shared and do not tolerate this behavior from our teams or leadership. We'd welcome the opportunity to talk with you in more detail about your experience, and would be grateful to have an open dialogue. If you're willing to continue the conversation, please reach out to us at people@hellotend.com.
Viewing 154 - 156 of 215 Reviews

Glassdoor has 232 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.