The Agency reviews

3.9

74% would recommend to a friend

(87 total reviews)
avatar

Mauricio Umansky

79% approve of CEO

66% positive business outlook

The Agency has an employee rating of 3.9 out of 5 stars, based on 87 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Agency employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

87 reviews
1.0
Aug 19, 2018

Sales

Recommend
CEO approval
Business Outlook

Pros

People work here for the prestige of the name but there is no class here especially in Phoenix.

Cons

Working with senior management that does what they want but have high expectations of their employees. They squander money on fancy trips while the rest of the employees work for peanuts.

2.0
Dec 23, 2017

Facts

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High profile, semi-competitive wages, willingness to spend on high cost marketing

Cons

Lack of senior managerial skills, Human Resources, and wage growth. High turnover.

2.0
Jun 13, 2022
Recommend
CEO approval
Business Outlook

Pros

I appreciated the opportunity to work with some office staff and agents made up of hustlers and go-getters. The Agent Marketing and Design team really deserve more flowers, they work so hard (often over time) and are the foundation of the company.

Cons

My sick/mental health days were abused by my supervisor; such as them communicating with me about work after hours after I made it very clear I was unwell and on leave. I reported my boss to HR 4 times in the 6 months I worked here. And HR exposed my complaints to her which she then addressed back to me. I felt unsafe and unprotected. I was told that “the COO wants you to create a month’s worth of work” after I provided my two weeks notice. Quite confident this was a lie made up by my supervisor, but no other senior leads blinked twice when I brought it up again; though they did raise eyebrows. And finally, despite the many close relationships I made in my time there, I was told NOT to send a goodbye email/Slack to any of the staff. So much for morale! I understand startup culture can be intense, but I would describe my time here as borderline abusive.

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The Agency Response
4y
Thank you so much for taking the time to write this review. We take this feedback incredibly seriously. Our recent merger is providing us with the resources we need to keep making progress in many of the areas we mentioned. We have been honored as one of the best places to work, and will continue to do what it takes to be worthy of that honor. This includes expanding our HR function and diversity efforts. We are super motivated to do the work it takes to become the best place to work in the world!
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Glassdoor has 110 The Agency reviews submitted anonymously by The Agency employees. Read employee reviews and ratings on Glassdoor to decide if The Agency is right for you.