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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,358 total reviews)
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David Overton

72% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Jun 18, 2017

Depends on the location

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Consistent guests, volume, kitchen food consistency, variety of items

Cons

Impossible to become more then a entry level manager. There are too many managers and not enough room for moving up as there are more bodies then venues impossibly long hours

2.0
Jun 9, 2017

A strange place to work

Recommend
CEO approval
Business Outlook

Pros

They really train you to know their 200 + item menu, it's a really sanitary environment, health benefit options once you hit full time, great employee incentives

Cons

Tips from guests usually range about 15% at the location I was at, co-workers and managers were racist/homophobic, so many ridiculous requests and bill splits from guests, unfair distribution of sidework, not a fun environment to work in.

3.0
May 30, 2017

Hard work

Recommend
CEO approval
Business Outlook

Pros

Great pay Had a good manager (varies) Fun coworkers Decent benefits if you're full time

Cons

Little or no chance to move out Lots of people come and go very very stressful job Some a**kissing coworkers Managers pick favorites Outtime is always 2 hours later than given time Be prepared to work 8-10 hour shifts

Viewing 28 - 30 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.