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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,358 total reviews)
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David Overton

72% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Apr 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Lots of Perks: $5. Cheesecake Sales, Summer Picnic, Christmas Parties, Catered Lunches, Monthly Activities, Fun Outings, Soda Machines, convenient Kitchenettes

Cons

A lot of DRAMA - Anything to deflect or get ahead is accomplished through back door conversations Parking is not optimal Work Life Balance is not optimal

2.0
Apr 3, 2016
Recommend
CEO approval
Business Outlook

Pros

No matter who you are, you can most likely get a job there. If you can last long enough to work your way up to become a server, you can make decent money. The food is really good. Plus you can get waste slices of cheesecake that aren't perfect enough to sell for free. Easy job to gain 20 lbs if you're addicted to cheesecake.

Cons

In an environment like this, where it is fast paced, close quarters, and high level of responsibility the management will determine if this is a positive or negative environment. Sadly, my experience was negative. The management treated their employees like an object and not like real people, it created a very harsh and poison environment. It was hard to walk out of work with a smile on your face.

1.0
Mar 3, 2016

Work - no reward

Recommend
CEO approval
Business Outlook

Pros

The pros are the name and having too many guests/customers to ever have to worry about having nothing to do. The place has great standards and wants to be the best at any cost.

Cons

The big con is the fact the company doesn't actually care about the staff or managers. It is more focused on stock price and making anything look good on paper regardless of what the staff and actual managers say is happening on a day to day basis. Every location cuts corners and the staff lose their job if anyone says anything about it.

Viewing 31 - 33 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.