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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,362 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Jul 3, 2017

Senior Manager

Recommend
CEO approval
Business Outlook

Pros

Culture, good pay, bonus pay, benefits

Cons

challenging, various hours, no work life balance, better incentive plan

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The Cheesecake Factory Response
8y
Thanks for the review! We're glad to hear that you're having a great experience with us. We know how hard your job is. The restaurant industry is demanding and chaotic, and you, our staff members, dedicate a big portion of your life to making us the amazing brand we are. That's why we try to create such a great culture and offer competitive pay - if you're gonna work hard, you need to get paid for it AND enjoy it. If you're having difficulty managing your work-life balance, please talk to your manager. We're proud to offer flexibility to our staff members! We want you to be the best personal and professional version of yourself. Thank you for your hard work and dedication. It means a lot that you're part of our family!
2.0
Jun 27, 2017

Did not feel cared for

Recommend
CEO approval
Business Outlook

Pros

Scheduling, free meal if you work doubles

Cons

Favoritism, opportunities to grow, consistency

2.0
Jun 13, 2017

line cook

Recommend
CEO approval
Business Outlook

Pros

experience and lots of opportunity

Cons

Dont Really Get Paid If You Are Good Worker They Just Throw Overtime In Your Face As If Theyre Doing You A Favor But You're Really Doing Them A Favor By Filling In The Holes They Have Within The Restaurant.

Viewing 352 - 354 of 6,362 Reviews

Glassdoor has 6,512 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.