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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,362 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Jul 5, 2017

Former FOH

Recommend
CEO approval
Business Outlook

Pros

Excellent in-depth menu and service training. Flexible schedules

Cons

Occasional disorganization as with any high-volume restaurant

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The Cheesecake Factory Response
9y
Thanks for the feedback! We're glad you enjoyed our training - it's something we are committed to offering all of our employees so they can be the best in the business. Most new hires go through a lengthy training period and should be paired with a Designated Trainer (DT) for a bit before taking their own tables, but sometimes being short-staffed may expedite that process. It's something we will continue to look at!
3.0
Jul 4, 2017

Good luck!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, fast paced environment

Cons

Schedule based on "favorites", lots of drama, poor management, watch your back all the time, Lots of snitches, no breaks or down time, lots of side work. Not allowed to schedule a holiday off.

3.0
Jul 3, 2017

Host

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours if you're going to school

Cons

No breaks to smoke or eat

Viewing 349 - 351 of 6,362 Reviews

Glassdoor has 6,512 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.