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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,357 total reviews)
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David Overton

72% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility with hours, easy to get a day off, easy to switch locations if you need to relocate

Cons

depending on the location, it can get very hectic. also, employees are usually there for a long time so there can be kind of a "high school" culture.

4.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Tight-knit community, okay pay, okay management, free soup, bread, and drinks!

Cons

Lack of professionalism among some employees/managers, insane hours at times, sparse training.

Viewing 34 - 36 of 6,357 Reviews

Glassdoor has 6,506 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.