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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      3.7

      64% would recommend to a friend

      (6,357 total reviews)
      avatar

      David Overton

      72% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      6K reviews
      5.0
      Apr 11, 2026

      Best Job Ever. No Joke.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

      Cons

      Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

      5.0
      Apr 10, 2026

      LOVED ITT

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive team environment and exposure to a variety of cases. Gained strong experience in case management, discovery, and trial preparation. Opportunities to develop organizational and multitasking skills in a fast-paced setting

      Cons

      High workload at times and frequent changes in staffing can impact consistency and workflow. Communication between teams could be improved.

      Viewing 31 - 33 of 6,357 Reviews
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      ReviewsThe Cheesecake Factory reviews

      Glassdoor has 6,506 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.