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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,363 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Oct 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Even during the slow seasons, this is one of the best corporate restaurants to make money as a tipped employee. You can always joke around and play with staff or managers, but if you stay moving, there is always money to be made. Personally, I preferred joking with guests, and attending to every detail of their experience, needless to say, I am the one getting consistently good tips, regardless of how you want to stereotype the clientele. High standards give you a workplace you can be proud of as well as constant learning opportunities. Cross training is encouraged, and a great way to empower staff. Endless staff perks!

Cons

Bureaucracy, politics, and corporate interest are the games you need to master in order to excel. Management is spread so thin, with so many tasks, that they always need staff to take on management responsibilities, it creates added stress that trickles down to staff, and it makes it difficult to get help from management, when needed.

5.0
Oct 10, 2016

Amazing Opportunity

Recommend
CEO approval
Business Outlook

Pros

Working for the CCF provided a warm atmosphere where everyone was treated like family. Management was willing to work with and listen to all employee concerns and suggestions. Being such a well known restaurant, the work days were always busy and the guests were respectful (for the most part). The company is more than willing to work with employee availability and even reward hard work and going above and beyond the job description. Advancement within the company is attainable for all employees if they only put in the effort and keep a positive outlook.

Cons

The hours could be long. When closing, I could be there until after 2 am on the weekends. The interview process took a little while for me but I feel that was a special occasion as I saw others hired fairly quickly

5.0
Oct 6, 2016

Employee

Recommend
CEO approval
Business Outlook

Pros

The awesome atmosphere. Great benefits and flexibility. Great sense of being part of a team. Great career building experience and opportunities to move up in company.

Cons

Sometimes the work can get so crazy and busy the managers sometimes do not pay attention to the employees needs.

Viewing 382 - 384 of 6,363 Reviews

Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.