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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,363 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Sep 22, 2016
Recommend
CEO approval
Business Outlook

Pros

The Server staff was enjoyable to work with. The back of the house was nice. Parking was easy enough during non holidays.

Cons

Management insulted you. The back of the house was nice, but they sent out the incorrect food on a regular basis. I would have a food make error once per slow shift. Saturday night around 5 a shift. It was the dirtiest restaurant I have ever worked for. Nothing was ever cleaned properly. Floor to ceiling and every plate in-between I did not trust. Many things were broken and never fixed. Standing water in drains. You get the idea.I was also told I would be able to move up with the company. After leaving the company I found that was a lie to get me to work longer hours for free.

2.0
Sep 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Cheesecake Factory offers flexible hours since there are so many employers. You have many opportunities to step up or change your position. They pay is good but the work is hard.

Cons

Depending on your location, the work hours can be very long, for example night shift until 3 am for a casino location. The coworker relationships are very catty, and negative since they are stressed from dealing with guests. Very fast paced and stressful, must be great with customer service and pressure.

4.0
Aug 30, 2016

Server

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and quick money! Nice check averages and a higher tip percentage than most restaurants.

Cons

Healthcare benefits are overpriced. Over staffed so there are not enough shifts to pay bills during certain times.

Viewing 385 - 387 of 6,363 Reviews

Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.