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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,363 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Jan 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Coworkers (other servers, foodrunners, and bussers) are very nice and helpful.

Cons

Horrible clientele, bad tips, terrible management, scheduling problems, high turnover, no breaks, forced doubles, weird staff food policy.

5.0
Jan 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Management took really good care of us, often were given free food. Extremely flexible scheduling easy to pick up and drop shifts via phone app. Several co-workers were fast-tracked to management within 2 years. Really solid teamwork.

Cons

Customers would essentially always get their way, most often when they are in the wrong, promoting them to walk over staff until they got their way. Menu changes were often and learning the system takes time.

5.0
Jan 15, 2015

Great.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good. Great company to work for.

Cons

None. They are the best.

Viewing 5902 - 5904 of 6,363 Reviews

Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.